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AutoNation Honda 385

Memphis, TN

4.7
1,122 Reviews
AutoNation Honda 385 is the best place for new Honda vehicles, used cars for sale, and Honda service in Memphis. With our exclusive AutoNation pricing, you'll receive a competitive price on new and pre-owned vehicles. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Memphis, just off of Hacks Cross road and the Bill Morris Parkway. No matter what your Honda needs are, AutoNation Honda 385 is here for you!
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4030 Hacks Cross Road

Memphis, TN

38125

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Showing 1,122 reviews

September 03, 2021

Professional, efficient and great communication. My only concern is the overall cost of the 5 point inspection. I would like to see Honda figure out a way to bring the cost down. My cost was over $600 for More

by Heather
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy & Kasi
Sep 08, 2021 -

AutoNation Honda 385 responded

Hi Heather, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 03, 2021

Christopher Higgins was very good. It was a pleasure dealing with him. Some of your other employees did not wear masks and during this time of covid. it was nerve racking.. More

by lcyr2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Higgins
Sep 08, 2021 -

AutoNation Honda 385 responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention, Kn. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

September 03, 2021

2 calls to a service agent (Kayce) and she didn't call me back. Took CRV in as walk in (between 7 and 3 on a Wednesday) and Angie (another agent) took care of my service. No dealings with anyone else! They More

by pat
Recommend Dealer
No
Employees Worked With
Angie
Sep 03, 2021 -

pat responded

I gave a review and tried to withhold my ratings because I would give dept. another chance. You make that difficult so I accept it as is or not!

September 02, 2021

Good service experience . Was a little disappointed that they have frosted the window where you could sit and watch techs work. Just entertainment while you were waiting on vehicle to be repaired. Wish you More

by Sadler21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 06, 2021 -

AutoNation Honda 385 responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

September 02, 2021

Great service as alwaysFriendly and courteous Ms Garcia Great service as always Friendly and courteous Ms Garcia was very nice and friendly Car service completeo in time frame estimated Service desks More

by hmcgreger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms Garcia
Sep 06, 2021 -

AutoNation Honda 385 responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 01, 2021

Josh Dorsey was my salesman and he was great to work with. I had been looking for awhile and he was the only salesman who actually worked to get me in the car I wanted. More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dorsey and John Williams Jr
Sep 01, 2021 -

Lisa responded

I approve this message

September 01, 2021

Good people. The guy in the finance department was awesome.They kept having problem with capital one and he got all the issues resolved and my note lowered. More

by James smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. PT Burns
Sep 04, 2021 -

AutoNation Honda 385 responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2021

Very enjoyable experience working with AutoNation Honda. I had been looking for this vehicle for a while and they really worked with me on needs and everything else. Even the paperwork process was a lot mor More

by mhedge
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antoine Price, Reco Savage
Sep 04, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 01, 2021

Worst service I have ever had at a dealership this was the fourth trip to get the problem fixed. Twice I was told they would not work on the problem that day—just leave the problem—no reason given. One More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember
Sep 06, 2021 -

AutoNation Honda 385 responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda 385 take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1308 -- we hope to hear from you soon.

August 30, 2021

This service department is trustworthy and will keep your vehicle riding smooth. The service rep, Chris, is always pleasant and works fast to get you signed in/out in as little time as possible. He’ll also More

by Tippet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 04, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at AutoNation Honda 385! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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