AutoNation Honda 385
Memphis, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,122 reviews
Professional, efficient and great communication. My only concern is the overall cost of the 5 point inspection. I would like to see Honda figure out a way to bring the cost down. My cost was over $600 for concern is the overall cost of the 5 point inspection. I would like to see Honda figure out a way to bring the cost down. My cost was over $600 for this visit. More
Christopher Higgins was very good. It was a pleasure dealing with him. Some of your other employees did not wear masks and during this time of covid. it was nerve racking.. dealing with him. Some of your other employees did not wear masks and during this time of covid. it was nerve racking.. More
2 calls to a service agent (Kayce) and she didn't call me back. Took CRV in as walk in (between 7 and 3 on a Wednesday) and Angie (another agent) took care of my service. No dealings with anyone else! They back. Took CRV in as walk in (between 7 and 3 on a Wednesday) and Angie (another agent) took care of my service. No dealings with anyone else! They did not wash car which has been done before so don't know if it was sanitized... John Tierney retired so this was my first time to take my Honda in without knowing anyone. I am not providing a rating at this time but will hold until my next service is due! More
Good service experience . Was a little disappointed that they have frosted the window where you could sit and watch techs work. Just entertainment while you were waiting on vehicle to be repaired. Wish you they have frosted the window where you could sit and watch techs work. Just entertainment while you were waiting on vehicle to be repaired. Wish you all would put that back. More
Great service as alwaysFriendly and courteous Ms Garcia Great service as always Friendly and courteous Ms Garcia was very nice and friendly Car service completeo in time frame estimated Service desks Great service as always Friendly and courteous Ms Garcia was very nice and friendly Car service completeo in time frame estimated Service desks clean everyone wearing masks More
Josh Dorsey was my salesman and he was great to work with. I had been looking for awhile and he was the only salesman who actually worked to get me in the car I wanted. with. I had been looking for awhile and he was the only salesman who actually worked to get me in the car I wanted. More
Good people. The guy in the finance department was awesome.They kept having problem with capital one and he got all the issues resolved and my note lowered. awesome.They kept having problem with capital one and he got all the issues resolved and my note lowered. More
Very enjoyable experience working with AutoNation Honda. I had been looking for this vehicle for a while and they really worked with me on needs and everything else. Even the paperwork process was a lot mor I had been looking for this vehicle for a while and they really worked with me on needs and everything else. Even the paperwork process was a lot more simplified and easier. More
Worst service I have ever had at a dealership this was the fourth trip to get the problem fixed. Twice I was told they would not work on the problem that day—just leave the problem—no reason given. One the fourth trip to get the problem fixed. Twice I was told they would not work on the problem that day—just leave the problem—no reason given. One of those times I just left with the vehicle. Had several service advisers-some nice, some not so. Three times worked on, two times not fixed, hopefully the third time it was fixed. More
This service department is trustworthy and will keep your vehicle riding smooth. The service rep, Chris, is always pleasant and works fast to get you signed in/out in as little time as possible. He’ll also vehicle riding smooth. The service rep, Chris, is always pleasant and works fast to get you signed in/out in as little time as possible. He’ll also keep you updated on the services you need. More