AutoNation Honda 385

Cory Jones is great! Keeping me posted every step of the way! Honda AutoNation 385 definitely takes care of their customers! Keeping me posted every step of the way! Honda AutoNation 385 definitely takes care of their customers! More

This dealership is dishonest and takes advantage of customers who don’t speak English well. They sold my friend a car advertised at ~$49,000 but charged him ~$54,000. On top of that, they added about ~ customers who don’t speak English well. They sold my friend a car advertised at ~$49,000 but charged him ~$54,000. On top of that, they added about ~$10,000 in maintenance and warranty packages. We asked for the maintenance and warranty packages to be cancelled. The dealership promised to do so but never followed through. John Williams was extremely rude. He ignored me completely, refused to answer any of my questions, and did not even look me in the eye. Instead, he only spoke to my friend, even though my friend struggled to understand English. Both Honda Finance and the maintenance and warranty provider confirmed they never received any cancellation request. The dealership has ignored all calls and voicemails since then. I gave them one last chance and called the dealership again. They said they would make sure John Williams calls me back. It is now the end of the business day and I have not received any call. Avoid this place if you don’t want to be taken advantage of. More

Excellent service from our saleswoman, Atrienne. Highly recommend you see her at AutoNation 385 in Memphis for your Honda purchases. Atrienne was extremely easy to deal with, no pressuring, and she Highly recommend you see her at AutoNation 385 in Memphis for your Honda purchases. Atrienne was extremely easy to deal with, no pressuring, and she was very knowledgeable about the vehicles we looked at. I had been to 2 other Honda Dealers before we went to the 385 location. Her honesty and professionalism sealed the deal for us. And no….I did not know anyone at that dealership before we walked in. More

It was a wonderful experience. The staff were nice, efficient, and fast! Highly recommend them! The staff were nice, efficient, and fast! Highly recommend them! More

When we walked into the dealership, we felt like family. The way that they all treated us was so patient and understanding. Our sales guy Jo treaded our daughter like one of his own. The way that they all treated us was so patient and understanding. Our sales guy Jo treaded our daughter like one of his own. More

Fantastic experience with everything and everyone involved to include Michelle, Tim, Joe (see Joe in sales, he knows everything about his vehicles) and lastly Phillip. From start to finish this was t involved to include Michelle, Tim, Joe (see Joe in sales, he knows everything about his vehicles) and lastly Phillip. From start to finish this was the best dealership experience I've ever had! More

Had my car serviced this week and my tech Christopher Higgins provided exceptional customer service. I was kept up to date with the progress of my car and all repairs were done correctly. Highly recommen Higgins provided exceptional customer service. I was kept up to date with the progress of my car and all repairs were done correctly. Highly recommend this location. More

Auto nation Honda 385 is a great dealership. The service department is on point. The only place my Honda has ever been serviced. I trust my service person Christopher Higgins, with whatever nee The service department is on point. The only place my Honda has ever been serviced. I trust my service person Christopher Higgins, with whatever needs to be done with my Honda? More

Our agent, Glenn, was responsive, attentive, thorough, professional. He addressed all our concerns and questions and followed up if he did immediately know. professional. He addressed all our concerns and questions and followed up if he did immediately know. More

Brian, the assistant service manager was outstanding! He was knowledgeable, provided service with a smile, and he kept me informed throughout the service process. I've been a Honda/Acura owner for 25 ye He was knowledgeable, provided service with a smile, and he kept me informed throughout the service process. I've been a Honda/Acura owner for 25 years and Brian is the best service manager I've ever had. I will always ask for him. More