AutoNation Honda 104 - Service Center

Great customer service, and fast service as I was on a time crunch. time crunch. More

Great service from check in to check out. Friendly service in and out faster then quoted. service in and out faster then quoted. More

Wish i can give 0 rating to this dealership.They dont Wish i can give 0 rating to this dealership. They dont explain how much they are going to charge before you decide and after they complete their job Wish i can give 0 rating to this dealership. They dont explain how much they are going to charge before you decide and after they complete their job they over charge you and explain how you got overcharged and it is too late. Avoid smythe kimber the financial manager. Her job is to fool you to take more money away from you. Not very kind and helpful to customers after they charge you. Run away from this dealershop. More

Service department was late opening. No shuttle to my close-in office. Parts unavailable for a warranty issue, now I have to return. I was disappointed close-in office. Parts unavailable for a warranty issue, now I have to return. I was disappointed More

I had my oil changed and tires rotated. At first I wasn’t impressed because I’ve never been here before and didn’t know what to do. The signage wasn’t great but once I got my bearings and remembered that eve impressed because I’ve never been here before and didn’t know what to do. The signage wasn’t great but once I got my bearings and remembered that ever business is short handed right now things started getting better. The minute someone had time to help me he was right there. Answered all of my questions and was very patient even though I knew he was extremely busy. My car is 2020 so it didn’t have much going on but the customer service was wonderful! More

Friendly, competent service but it was difficult to get an appointment. Had to wait WAY too long. Unfortunately will not return to buy another car. I purchased a service package and regretted doing so. O an appointment. Had to wait WAY too long. Unfortunately will not return to buy another car. I purchased a service package and regretted doing so. Only patronized this dealer because of Costco affiliation. More

I visited the service department on 8/2 and was very surprised that there was only one service writer available. There were 6 people in line to be taken care of and Krystal did an awesome job. She work surprised that there was only one service writer available. There were 6 people in line to be taken care of and Krystal did an awesome job. She worked efficiently, carefully and never gave the appearance of being rushed or frustrated with the situation. As always, my car was serviced (I had an oil change done) in a timely manner and I was treated with the respect and courtesy I have enjoyed for over 20 years from this dealership. When I got ready to leave, I asked the service writer who checked me out why there were so few people working. She explained that everyone had quit and the dealership was having trouble replacing them. Despite the difficult working conditions, everyone I encountered did a great job and I think they should be well rewarded for their efforts. More

Zero communication here!! Asked service manager and Zero communication here!! Asked service manager and sales manager to have general manager call me about poor service, nothing! Called twice to ta Zero communication here!! Asked service manager and sales manager to have general manager call me about poor service, nothing! Called twice to talk to him, nothing!! I guess the GM doesn’t care about poor customer service. Recommend you read Yelp before taking your vehicles here! Very sad when most businesses are fighting to keep customers. More

No one answers the phone, prices are so high, I have had Honda cars since 15 years, and now I am actively looking for a different brand just because of the service center, I gave 3 stars because eventually Honda cars since 15 years, and now I am actively looking for a different brand just because of the service center, I gave 3 stars because eventually I found someone at the sales Dept. who was able to help. More

Reviewed warranty items and service schedule of items. Took care of what was needed. Good customer service. Had to wait well past the time promised. Gave a discount for excessive wait. Took care of what was needed. Good customer service. Had to wait well past the time promised. Gave a discount for excessive wait. More