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AutoNation Honda 104 - Service Center

Westminster, CO

4.6
996 Reviews

996 Reviews of AutoNation Honda 104 - Service Center

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September 13, 2021

Jason Adamson handled my paperwork/appointment. It was a busy Friday morning but Jason was friendly, cheerful and handled several customers professionally and efficiently. After service was completed, again More

by eglyons5
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Adamson
Sep 16, 2021 -

AutoNation Honda 104 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 11, 2021

Only two service representatives, and the one that helped me was brand new and unfamiliar with the computer system. No one was there to help the young man out and he seemed to have no training on how use it. More

by E8mjortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Kudelin (name on invoice)
Sep 14, 2021 -

AutoNation Honda 104 responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda 104 take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6112 to discuss what we can do to help.

September 10, 2021

I have been visiting 104 AutoNation Honda for more then 10 years. The employees have been respectful of my time and my auto needs. The sales and service department has always communicated up front, allowin More

by jawesjones2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 15, 2021 -

AutoNation Honda 104 responded

Hi , we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda 104. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 10, 2021

Kelly who works in the service department...... your Awesome !!!!!Thankyou and your service department for the Time and knowledge much appreciated Thanks again have a great day More

by JSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Sep 15, 2021 -

AutoNation Honda 104 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Sep 22, 2021 -

JSI responded

Well I'm questioning is your staff dedicated to providing all of your guest with outstanding customer service I can trust? I had a appointment early in the morning for repairs, 4pm no call form service to say my vehicle was ready, I called they said they couldn't find the paperwork ? After several failed attempts to speak with someone I never got a call back from them before closing . Needless to say my car was kept overnight without explanation?" We always strive to provide personable and excellent customer service.." BS!!!! I drive my car for a living and this kinda service is totally unacceptable ... the real question now is hopefully the quality of work done on my car exceeds the customer service I received today

September 09, 2021

We have a 2019 Honda CRV which we purchased in Feb. 2020 at Schomp Honda. On Sunday 9-12 the battery failed and keep having to jump the battery in order to use the car which we needed. Early Tuesday morning More

by John R
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Clain and the lady that answered the Service phone
Sep 16, 2021 -

AutoNation Honda 104 responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please reach out to us at (303) 578-6112 so we may assist you in moving forward towards a resolution. Safe travels.

September 07, 2021

I've been taking my CRV here ever since buying it new in 2008. Their customer service is top notch every time and I appreciate that they don't push endless miscellaneous repairs, even though my vehicle is g More

by SRAIKAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly, Crystal, Philip
Sep 08, 2021 -

AutoNation Honda 104 responded

Hi Sraikas, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda 104! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 06, 2021

Two weeks old and the gas fueler cover would not open. It took two weeks to get an appointment. They could not take a quick look at it. We were unable to use the car during this time since we were almo More

by sadlerflyer
Recommend Dealer
No
Employees Worked With
Do not remember
Sep 08, 2021 -

AutoNation Honda 104 responded

Hi, we are deeply disappointed by your experience at AutoNation Honda 104. If you would be willing to give us another chance in the future, please reach out to our General Manager at (303) 578-6112. We would appreciate the chance to turn your experience around.

September 04, 2021

These folks were very busy! They still took great care of us! Auto Nation 104 is willing to, and did go the extra mile to assure that we were satisfied and pleased with our experience there. We'll be going b More

by Z-Man
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil. A manager.
Sep 06, 2021 -

AutoNation Honda 104 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2021

I always take my car to AutoNation Honda 104 for service for several reasons. I bought my CRV from them, and they were great to work with during the purchase process. Their service department is wonderful t More

by 0105connie
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gardino
Sep 06, 2021 -

AutoNation Honda 104 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

September 03, 2021

I had an appointment with the dealership for an oil change for a Subaru.. bottom line , waited two hours before they even had the right filter for my Subaru… 2 and 1/2 hours later I was done.. manager More

by Mrchatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Sep 03, 2021 -

Mrchatt responded

Seriously, this is what happened!

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