AutoNation Honda 104 - Service Center

I was able to schedule a regular maintenance appointment online. When I showed up I was checked in quickly and professionally and my service was taken care of in a reasonable amount of time so I just waite online. When I showed up I was checked in quickly and professionally and my service was taken care of in a reasonable amount of time so I just waited at the dealership. I was easily checked out and was able to get on with my day. More

Enclosed garage area for vehicle drop off, very good service advisors, very clean, comfortable waiting area - - excellent coffee! service advisors, very clean, comfortable waiting area - - excellent coffee! More

Good representative when it comes to selling but after you bay bad service nobody cares you bay bad service nobody cares More

Fantastic service. We bought our used Subaru from you and love it too. We have been a customer of yours for 16 years and don’t look forward to going to another dealer if we ever have warranty work that need love it too. We have been a customer of yours for 16 years and don’t look forward to going to another dealer if we ever have warranty work that needs done. More

Bob and his entire team were great; they all were friendly & communicated so well. Glad to know they can keep their word and always have you in the loop along the way. friendly & communicated so well. Glad to know they can keep their word and always have you in the loop along the way. More

I recently had an oil change and it leaking called Honda and sent an email and no response. They also lost my spare key but offered a discount to replace it. They used to be good , not sure why servic and sent an email and no response. They also lost my spare key but offered a discount to replace it. They used to be good , not sure why service has gone down hill. More

Excellent service . There was one service technician on duty. She was doing a bang up job handling in coming and out going customers. duty. She was doing a bang up job handling in coming and out going customers. More

Auto Nation 104 has always served me well. Been fair with their prices and excellent in their service. Work has been completed in an efficient And timely manor. I would recommend their service to anyone. their prices and excellent in their service. Work has been completed in an efficient And timely manor. I would recommend their service to anyone. More

Service was very poor my last 3 visits. The hood on my 2019 Honda Ridgeline, purchased at Auto Nation 104th, has been broken, bounces in the wind and when passed by other vehicles on the highway. The serv 2019 Honda Ridgeline, purchased at Auto Nation 104th, has been broken, bounces in the wind and when passed by other vehicles on the highway. The service department has made two attempts to fix it, then claimed it was fixed but I got the truck back in worse condition. The hood isn’t even close to fixed. That service department should be embarrassed by their lack of skills and customer service. My last visit on October 30 was my worst experience so far. I got an oil change, additional services that were due on the truck and a tire rotation…they didn’t even put air in my tires. Each tire was a different PSI all below 36. My big question is, what is Honda going to do about my defective hood? I’m not the only a Ridgeline owner that has had this problem, and it IS a problem. So, to sum it up, a one star rating is much deserved at this time. More