AutoNation Honda 104 - Service Center

My dealer representative, Jolene, was the absolute best in helping to sort out the status of a warrantee repair on my Honda CRV. Both Honda and AAA supplemental repair policy were pointing fingers at one in helping to sort out the status of a warrantee repair on my Honda CRV. Both Honda and AAA supplemental repair policy were pointing fingers at one another about paying for the repair and she worked hard to obtain commitment from Honda to pay for the repair. I would return to this dealer for any need in the future. I visited twice, once to confirm the problem, then a second time to have repair done after they ordered the part. During the repair I was contacted both by phone and text to keep me updated. I would highly recommend this dealer to anyone who asked. More

Went in for routine maintenance on a vehicle purchased from a different AutoNation. Service staff was very friendly and got the job done quickly. from a different AutoNation. Service staff was very friendly and got the job done quickly. More

Worst customer service experience I have ever had. I spent so much money, and they treated us so poorly. They mishandled every step of our service experience. I spent so much money, and they treated us so poorly. They mishandled every step of our service experience. More

Very poor service and dishonest. Even talked to service manager. Terrible customer service and very bad attitude. Even talked to service manager. Terrible customer service and very bad attitude. More

I arrived a little before my appointment and was taken care of right away. The service was great and reasonably priced. The waiting room was clean and had lots of places to sit in chairs or at workstation care of right away. The service was great and reasonably priced. The waiting room was clean and had lots of places to sit in chairs or at workstations. More

Excellent service. Everything was explained and the work was actually done before the estimated time. Everything was explained and the work was actually done before the estimated time. More

Thank you for great customer service. My rep Jordan was informative/helpful/kind and the manager was so great with the difficult customer she dealt with. My rep Jordan was informative/helpful/kind and the manager was so great with the difficult customer she dealt with. More

It was a very good receiving and went perfectly until it got deliverer. Thank you! got deliverer. Thank you! More

There was quite a wait to check in, some of the reps looked like they were trying to ignore the customers. Once I was able to connect with a rep, she was very helpful and went I thought above board to looked like they were trying to ignore the customers. Once I was able to connect with a rep, she was very helpful and went I thought above board to make sure that is was taken care of. AFter checking in late, I expected a long delay in the repair but it was sooner than originally quoted. I think the lovely lady to help was Jolene More

I brought my car in for a scheduled maintenance. They were quick to help me and get me checked in. She was very thorough and explained the process and gave me a time commitment of an hour. They had They were quick to help me and get me checked in. She was very thorough and explained the process and gave me a time commitment of an hour. They had my car ready in an hour exactly. Everyone was extremely friendly and professional and helpful. I like the email of my inspection and receipt. More