AutoNation Honda 104 - Service Center

I took my car in for a recall. The work was done, but I was especially impressed with the customer service when I went to pick my car up after 6pm. The work was done, but I was especially impressed with the customer service when I went to pick my car up after 6pm. More

It took 7 hours for someone to update me on the status of my car's inspection and on the airbag recall replacement; however, once they updated me, service was a quick turn around. Very friendly staff. my car's inspection and on the airbag recall replacement; however, once they updated me, service was a quick turn around. Very friendly staff. More

Steven Miley sold me a $40k car last year with the promise of having someone come out to my house and fix the wind shield. They never sent anyone out. They told me to go in. I had to cancel twice beca promise of having someone come out to my house and fix the wind shield. They never sent anyone out. They told me to go in. I had to cancel twice because I travel all the time and couldn't get my car in which is why he said they would have someone come out. (I'm a single mother with 4 kids) When I was finally able to get in, he wouldn't respond to my text messages anymore. I finally called Honda service and got an appt. However, upon arrival, I was told that it was not written in my contract that they would replace my windshield. I was then brought upstairs and a gentlemen came out and said that they will not replace the windshield because it was not written any where that they would and it has been almost a year and if they were to replace it, it would have to have been within 30 days which none of that was communicated with me. I asked to speak to Steven and they wouldn't bring him out and he refused to come out. The gentlemen was soft spoken but smiled condescendingly at me. Overall, it was obviously not their intentions to replace it since Steven never put it in writing, he never sent anyone out like he said he would, knowing very well that I traveled a lot, he never communicated that I only had a month, and he never responded to my texts about rescheduling another appt. My fault for not making sure that he had it in writing because I 100% trusted Honda and Steven! More

The technician assigned to my car was outstanding and I was super-satisfied with the ownership he took for getting the work done. I cannot recall his name but the advisor was Jason Adamson or Joseph Conn was super-satisfied with the ownership he took for getting the work done. I cannot recall his name but the advisor was Jason Adamson or Joseph Conners. I am not sure if one of those are the name of the technician who did the work or not so please acknowledge the right person for me. More

Service was quick and they provided me pictures of what the problem was before fixing it. the problem was before fixing it. More

Nate was great! He was very communicative and extremely helpful. I highly recommend you see him He was very communicative and extremely helpful. I highly recommend you see him More

Always great service and very knowledgeable techs. Wouldn't bring my Honda anywhere else but here Wouldn't bring my Honda anywhere else but here More

The customer service and technicians are excellent. My car is always done when the Service Advisor says it will be and the estimates are accurate. My car is always done when the Service Advisor says it will be and the estimates are accurate. More

I am always satisfied with the service department at AutoNation Honda 104 on 104th. They keep me informed on service that is needed so that I am not stranded along side of the road. I also want to thank AutoNation Honda 104 on 104th. They keep me informed on service that is needed so that I am not stranded along side of the road. I also want to thank this service advisor Jolene Harris she is very knowledgeable in her work. She knows what she is doing and there is no guessing. AutoNation Honda is very fortunate to have her as a team member. More

Price was right. Staff were friendly and helpful. Waiting area was nice. Would go there again. Staff were friendly and helpful. Waiting area was nice. Would go there again. More