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AutoNation Honda 104 - Service Center

Westminster, CO

4.6
1,000 Reviews

1,000 Reviews of AutoNation Honda 104 - Service Center

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November 27, 2023

The only complaint I have is the 2 hour wait, for just an oil change! People came and went while I was waiting. I received a text a ways into the process saying everything looked good on my car. Still I wait More

by Angellady777
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cavaughn Hanson
Nov 30, 2023 -

AutoNation Honda 104 responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (303) 578-6112 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 23, 2023

Dear [Dealer's Name], The staff greeted me with warmth and professionalism, ensuring that I felt welcome and attended to. They patiently listened to my concerns and promptly addressed them. The ser More

by Susma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cavaugan
Nov 24, 2023 -

AutoNation Honda 104 responded

Hi Susma, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda 104 and we hope to be of service again in the future.

November 21, 2023

I had my car in for service that ended up being over $6,000. The service tech promised me a 15% discount to help out, ended up giving 2.5 %. Told me Honda caps this at $150, found out they don’t. emai More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal
Nov 23, 2023 -

AutoNation Honda 104 responded

Hi Phil, we are deeply disappointed by your experience at AutoNation Honda 104. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6112 to discuss what we can do to help.

Nov 23, 2023 -

Phil responded

I tried . I was promised 15% but was told it was capped at $150, which apparently is wrong,, and it seems quite simple that all they need to do is refund my credit card the amount to get me to the 15%. Period. I’m not going to go back and forth on the issue. I’ve been taking my car to this dealership for years for the service I need and they have always been great, no concerns ever but for some reason they decided to fight me on this one. So they can do what I was promised or they won’t it’s not rocket science.

November 18, 2023

They were quickly responsive when I drove up, explained what was to be done, and gave me an approximate time it would take. They finished well before that time and explained all that was done. Very persona More

by Wrightmj43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trayvon
Nov 21, 2023 -

AutoNation Honda 104 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 16, 2023

I was there for the first service on my first brand new vehicle. They did not let me down. I also appreciated the Lyft service. More

by Ericka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Gallegos
Nov 18, 2023 -

AutoNation Honda 104 responded

Hello Ericka, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 15, 2023

My experience in the service department was excellent. I brought my CRV in for a recall notice. I was checked in quickly. I needed to wait and the told me how long it would take to complete work and their More

by GGgigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Gardino
Nov 17, 2023 -

AutoNation Honda 104 responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 15, 2023

I had a good experience for the wheel alignment, etc Kristil is always helpful when I have a question More

by marydover26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristil Gardino
Nov 18, 2023 -

AutoNation Honda 104 responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2023

I was met by the general manager in the service department. He introduced me to the service team and turned me over to Kyle, wonderful experience. Very fast and very polite and respectful team. Top More

by J.morris101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 11, 2023 -

AutoNation Honda 104 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2023

Went in for several services and it didn’t take long at all. I was very happy with the service and the advisor explained the cost for each service. More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Nov 13, 2023 -

AutoNation Honda 104 responded

Hello Katherine, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2023

This dealership has consistently given me excellent service. I will always return to them with my Honda Pilot for service. More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevyon, Krystal, & Moses
Nov 13, 2023 -

AutoNation Honda 104 responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!