AutoNation Honda 104 - Service Center

Fantastic service! The sales rep got me checked in quickly, provided information about the service, and gave me updates. The waiting area is spacious and the hot choc The sales rep got me checked in quickly, provided information about the service, and gave me updates. The waiting area is spacious and the hot chocolate is delicious. Didn't try to push me to get unnecessary service done to my vehicle. More

My service Advisor, Jolene Harris was so helpful. I always get excellent service at Auto Nation Honda. Thank You! I always get excellent service at Auto Nation Honda. Thank You! More

Have bought 4 vehicles and had them all serviced at this location for over 10 years. Never had island issues location for over 10 years. Never had island issues More

I was able to get an appointment promptly. Repairs were done as estimated and car was done on on time. Kristil was excellent to work with, as were Jordan and Donovan. Repairs were done as estimated and car was done on on time. Kristil was excellent to work with, as were Jordan and Donovan. More

Always a good experience here I wish the other autonatioms had this quality of service. Definitely worth the drive! autonatioms had this quality of service. Definitely worth the drive! More

One of the biggest issues is the lack of communication with the service advisor. She was provided with a number to call to reach my wife because I was working. She still called my number and my wife never with the service advisor. She was provided with a number to call to reach my wife because I was working. She still called my number and my wife never received the call. My wife had to try and get ahold of the service advisor for a promised update. When she did get ahold of the service advisor, the service advisor claimed that she called the number provided, yet, when I got off work, I had a message from her. In addition, the service advisor called me two days later to update me on the vehicle, and she left me a message because I was unavailable. When I returned the call no more than 30 minutes after she left a message, I left a message for her to please call me back. She never returned my call, and the service department held the vehicle for 2 more days waiting for a part. When the part came in, the technician was unable to find the part (delaying the wait time another day). When I finally picked up the vehicle, the technician had left the spare key to the vehicle on his desk. The service provider I worked with that day spent 20 minutes looking for my second key because no notation had been made as to where it was. All in all the service department had the vehicle for 6 days due to miscommunication with the technician and with me. More

I'm honestly amazed, it was all just so great, these guys earned my trust earned my trust More

Easy to work with. Great experience overall, and service personel kept me informed as to additional work recommened. Great experience overall, and service personel kept me informed as to additional work recommened. More

Honda nation staff are very accommodating and very friendly, super helpful! I have not had a bad visit since I purchased my car. friendly, super helpful! I have not had a bad visit since I purchased my car. More