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AutoNation Honda 104 - Service Center

Westminster, CO

4.6
996 Reviews

996 Reviews of AutoNation Honda 104 - Service Center

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December 17, 2023

Treyvon was very helpful when I brought my Honda in. The general manager himself followed up with me and took care of concerns I had! Great team! More

by Ena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treyvon, Jeffrey
Dec 19, 2023 -

AutoNation Honda 104 responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 104. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at AutoNation Honda 104!

December 12, 2023

My first maintenance for my new CRV. My advisor was very personable, respectful, and helpful. Answered all my questions. Very prompt and excellent service! More

by spland2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (I think, can’t remember for sure)
Dec 13, 2023 -

AutoNation Honda 104 responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 08, 2023

Crystal was most knowledgeable and helpful. This is not the first time I’ve used this dealership but Chrystal was the greatest More

by FDA5109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrystal
Dec 09, 2023 -

AutoNation Honda 104 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

I took my car in for a service and it was very quick and efficient as always. Thank you! More

by yomara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sawyer, Jeff
Dec 05, 2023 -

AutoNation Honda 104 responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

December 03, 2023

You guys redeemed yourselves from the previous visit. That's all I wanted. Thank you More

by JCruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses, Abraham
Dec 05, 2023 -

AutoNation Honda 104 responded

Hello Jcruz, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

November 27, 2023

It’s nice that the service center is open early, allows me to come in and take care of everything in the morning and not take up my whole day waiting. More

by Sierra 1-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Nov 29, 2023 -

AutoNation Honda 104 responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 27, 2023

The only complaint I have is the 2 hour wait, for just an oil change! People came and went while I was waiting. I received a text a ways into the process saying everything looked good on my car. Still I wait More

by Angellady777
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cavaughn Hanson
Nov 30, 2023 -

AutoNation Honda 104 responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (303) 578-6112 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

November 23, 2023

Dear [Dealer's Name], The staff greeted me with warmth and professionalism, ensuring that I felt welcome and attended to. They patiently listened to my concerns and promptly addressed them. The ser More

by Susma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cavaugan
Nov 24, 2023 -

AutoNation Honda 104 responded

Hi Susma, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda 104 and we hope to be of service again in the future.

November 21, 2023

I had my car in for service that ended up being over $6,000. The service tech promised me a 15% discount to help out, ended up giving 2.5 %. Told me Honda caps this at $150, found out they don’t. emai More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal
Nov 23, 2023 -

AutoNation Honda 104 responded

Hi Phil, we are deeply disappointed by your experience at AutoNation Honda 104. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6112 to discuss what we can do to help.

Nov 23, 2023 -

Phil responded

I tried . I was promised 15% but was told it was capped at $150, which apparently is wrong,, and it seems quite simple that all they need to do is refund my credit card the amount to get me to the 15%. Period. I’m not going to go back and forth on the issue. I’ve been taking my car to this dealership for years for the service I need and they have always been great, no concerns ever but for some reason they decided to fight me on this one. So they can do what I was promised or they won’t it’s not rocket science.

November 18, 2023

They were quickly responsive when I drove up, explained what was to be done, and gave me an approximate time it would take. They finished well before that time and explained all that was done. Very persona More

by Wrightmj43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trayvon
Nov 21, 2023 -

AutoNation Honda 104 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!