AutoNation Honda 104 - Service Center

The service department helped us get a recall issue taken care of and stayed on top of it until they could get the part. care of and stayed on top of it until they could get the part. More

Friendly employees. Honest. Great service. Had Honda since 2010. Runs great. Thank you Honda Service. Honest. Great service. Had Honda since 2010. Runs great. Thank you Honda Service. More

Jason is an excellent CSR. I always try to ask for him personally because he has always gone above and beyond the call of duty. I would be sad if he left Honda 104. I always try to ask for him personally because he has always gone above and beyond the call of duty. I would be sad if he left Honda 104. More

This dealer always gets my service business on my 2017 Honda Ridgeline. Krystal Guardino gets my vote for Outstanding Service Adviso, no matter the service issue she always knows what is needed. Her cus Honda Ridgeline. Krystal Guardino gets my vote for Outstanding Service Adviso, no matter the service issue she always knows what is needed. Her customer service is impeccable!! I have been a customer since 2005 More

A warranty repair (AC compressor shaft leak) had been scheduled 4 weeks in advance. Paperwork received stated that the repair would likely take 2-3 hours. Upon arrival, we were told that the inspection/ scheduled 4 weeks in advance. Paperwork received stated that the repair would likely take 2-3 hours. Upon arrival, we were told that the inspection/repair would not be able to be completed due to contamination of their AC machine, but a technician was coming the next day to fix it. We needed an oil and filter change anyway, thus agreed to leave the car. Had to call the dealership at 1p the next day to get a status. Was told car would be ready at 5pm. Upon arrival, the AC work had not been done and we were charged over $300 for the oil & filter change, cabin filter replacement, and a TPMS reset (which took 30 seconds) - could have gone to Jiffy Lube and paid 1/3 of that. Very frustrated that the one thing we scheduled to have done at the dealership was not completed and parts that would have been needed were not on hand (told that IF the warranty item was found to be defective they would have to order). Now, my wife and I have to reschedule again, which is a huge inconvenience when you have working parents and an active family of teenagers and meanwhile we are without AC in the car during the hottest part of the year. Not happy at all. More

The time to service took longer then expected but the service was pleasant. There needs to be a shuttle van available if the service is going to be more than two hours. service was pleasant. There needs to be a shuttle van available if the service is going to be more than two hours. More

This dealership continues to exceed our expectations. It feels like we bought a luxury automobile, what with the level of service we receive. It feels like we bought a luxury automobile, what with the level of service we receive. More

Moses, in the Service Department, was incredibly helpful, efficient and thorough. I highly recommend AutoNation Honda 104. Thank you Moses! efficient and thorough. I highly recommend AutoNation Honda 104. Thank you Moses! More

As an out-of-town customer the service department of this dealership handled a repair of the under carriage quickly and professionally without any attempt to oversell. dealership handled a repair of the under carriage quickly and professionally without any attempt to oversell. More

Jason did a great job. Explained what service was performed and what service was not needed and why. Explained what service was performed and what service was not needed and why. More