AutoNation Honda 104 - Service Center

I have had seven Hondas by this dealership, including previous ownership, and have always had excellent servicing and sales. previous ownership, and have always had excellent servicing and sales. More

Tre Made sure I understood exactly what service was being performed and what the cost would likely be. It was a very short wait until my car was ready and they let me know immediately. Very polite and profes performed and what the cost would likely be. It was a very short wait until my car was ready and they let me know immediately. Very polite and professional. More

I have enjoyed all of my services, the best one can, at this dealership. Kristil Gardino was my advisor this time and her tenure shines. The reason this is not 5 star is for the CEO CTO,whoever is in cha this dealership. Kristil Gardino was my advisor this time and her tenure shines. The reason this is not 5 star is for the CEO CTO,whoever is in charge of tech and client relations. When I was there, they were in the first few hours of a large DDoS attack. I understand the challenge in managing budget for this. Like health insurance feels huge until you are on life support. My disappointment is that I would expect a message of what they are doing. Maybe a year of complimentary ID monitoring. Even if they don't know yet. A message acknowdging that we have probably seen the news and what they are doing or working towards doing to amend this situation. More

They were very busy but remained polite and made sure everyone was taken care of in order we came in to the dealership. everyone was taken care of in order we came in to the dealership. More

Two main issues from this dealership: The first one was when I was trying to purchase a new car. They did not have my requested color and were trying to work a dealership trade or something but they en was when I was trying to purchase a new car. They did not have my requested color and were trying to work a dealership trade or something but they ended up keeping me waiting for four hours and were not transparent about not being able to get the car in the right color. Service shop was slow and uninterested in customer service last time I came in for an oil change. I had a free oil change which the service rep could not find on the computer and then became irritated about having to go find the documentation. More

Like always they answered all my questions and the service is completed by the time they promised. This is one of the reasons I always bring my cars to AutoNation 104. Thank you, Mila Irungaray service is completed by the time they promised. This is one of the reasons I always bring my cars to AutoNation 104. Thank you, Mila Irungaray More

They are polite, nice and attentive. I’ve been going there for oil change for 3 years now and they are always nice I’ve been going there for oil change for 3 years now and they are always nice More

Great service today - fast, thorough, courteous. Kristie was terrific as usual. Hope this continues for the next time. Kristie was terrific as usual. Hope this continues for the next time. More

Good communication from service advisor. Vehicle was ready in a timely manner. Overall great job! Vehicle was ready in a timely manner. Overall great job! More

left us without a vehicle after two transmissions, we will never buy another Honda again ! will never buy another Honda again ! More