AutoNation Honda 104 - Service Center

Lady kristil helped me with the service that i went 2 days ago. She is really nice with the customers. She went way beyond to help me. Really appreciate for her doing the best customer service. Thank you days ago. She is really nice with the customers. She went way beyond to help me. Really appreciate for her doing the best customer service. Thank you all of the team of autonation honda. More

Danielle Dobbs did a spectacular job working on my vehicle, will be returning for future service vehicle, will be returning for future service More

outstanding customer service, kind, friendly, knowledgeable. Listened to my concerns and requests. I wasn't pushed into having things done to my vehicle that wasn't necessary. Great trait to knowledgeable. Listened to my concerns and requests. I wasn't pushed into having things done to my vehicle that wasn't necessary. Great trait to make customers happy! More

I am pleased with AutoNation 104 for almost 10 years and Cameron Anderson did an excellent job. Cameron Anderson did an excellent job. More

I'm very happy with the service I received at AutoNation 104. I couldn't take my car to them myself because I had to work, so they came to pick my car up at my place of employment and then returned it when 104. I couldn't take my car to them myself because I had to work, so they came to pick my car up at my place of employment and then returned it when it was finished. I call that excellent service! More

This visit was to replace a part that was under recall. It's good that it's now replaced, but as we'd had no difficulty with it before, it's hard to comment accurately on how well the work was done. The se It's good that it's now replaced, but as we'd had no difficulty with it before, it's hard to comment accurately on how well the work was done. The service agent was efficient, spent the needed time with us, and was pleasant even when clearly under stress from the many vehicles arriving on the same morning. If there's a criticism, it's that the scheduling system is not very effective. We were advised up front that though we arrived at our scheduled time of 1030, the vehicle might not be ready until the following day. On the following day, when we went to pick the car up the check-in area was empty, and we understood that there had been almost no cars brought in that day. A good scheduling system would spread out its appointments by day more efficiently. We were, however, kept advised of progress on the work. Since this was a recall repair, we can't complain about the price (zero). We expect to return to AutoNation for future service on this automobile. More

Elija was a great tech! efficient, and very personable with me, a complete stranger. quickly resolved every concern I had, took care of all the recall items, and even gave m efficient, and very personable with me, a complete stranger. quickly resolved every concern I had, took care of all the recall items, and even gave me a couple car wash tickets! quick turnaround time too! even arranged for an UBER service from my home to their shop and covered the bill for it! fabulous! More

Elijah Madril was very helpful and friendly. However, I am very irritated with the telephone system at Honda. I called multiple numbers and never talked to a real person. When I called one of However, I am very irritated with the telephone system at Honda. I called multiple numbers and never talked to a real person. When I called one of the numbers, I was told that if it was an emergency to call Sean or Moses, which I did. I am still waiting for a callback from either or both of them. What is Honda‘s definition of emergency? More

The staff are very tentative and very friendly. I brought my car in to get serviced due to recall notice and Sean was the one that I worked with. Sean was very communicative and and excellent! I brought my car in to get serviced due to recall notice and Sean was the one that I worked with. Sean was very communicative and and excellent! More

I have had seven Hondas by this dealership, including previous ownership, and have always had excellent servicing and sales. previous ownership, and have always had excellent servicing and sales. More