AutoNation Honda 104

I was able to get an appointment promptly. Repairs were done as estimated and car was done on on time. Kristil was excellent to work with, as were Jordan and Donovan. Repairs were done as estimated and car was done on on time. Kristil was excellent to work with, as were Jordan and Donovan. More

Always a good experience here I wish the other autonatioms had this quality of service. Definitely worth the drive! autonatioms had this quality of service. Definitely worth the drive! More

One of the biggest issues is the lack of communication with the service advisor. She was provided with a number to call to reach my wife because I was working. She still called my number and my wife never with the service advisor. She was provided with a number to call to reach my wife because I was working. She still called my number and my wife never received the call. My wife had to try and get ahold of the service advisor for a promised update. When she did get ahold of the service advisor, the service advisor claimed that she called the number provided, yet, when I got off work, I had a message from her. In addition, the service advisor called me two days later to update me on the vehicle, and she left me a message because I was unavailable. When I returned the call no more than 30 minutes after she left a message, I left a message for her to please call me back. She never returned my call, and the service department held the vehicle for 2 more days waiting for a part. When the part came in, the technician was unable to find the part (delaying the wait time another day). When I finally picked up the vehicle, the technician had left the spare key to the vehicle on his desk. The service provider I worked with that day spent 20 minutes looking for my second key because no notation had been made as to where it was. All in all the service department had the vehicle for 6 days due to miscommunication with the technician and with me. More

I'm honestly amazed, it was all just so great, these guys earned my trust earned my trust More

The dealerships was fine. Sal welcomed us in and he was great. Gabe was not really involved. He didn’t seem to care much about what was right for us. He was on his phone and d Sal welcomed us in and he was great. Gabe was not really involved. He didn’t seem to care much about what was right for us. He was on his phone and didn’t show me much about the options on the new car. I wish we could have stayed with Sal. He took his time with us until his appointment arrived. More

Horrible service from the sales manager She is very rude don't care about customers Bad attitude, very unprofessional unprofessional rude don't care about customers Bad attitude, very unprofessional unprofessional More

Easy to work with. Great experience overall, and service personel kept me informed as to additional work recommened. Great experience overall, and service personel kept me informed as to additional work recommened. More

Honda nation staff are very accommodating and very friendly, super helpful! I have not had a bad visit since I purchased my car. friendly, super helpful! I have not had a bad visit since I purchased my car. More

Always nice, they are quick when needed to be, and they do excellent work on cars do excellent work on cars More

Always worked well with our needs . Call were answered quick and your problems were taken care of well and respectful manner Call were answered quick and your problems were taken care of well and respectful manner More