AutoNation Honda 104

We worked with several people at the dealership, and interactions with every one of them were positive. The follow up was very impressive. We got several phone calls just to check in (it took us over interactions with every one of them were positive. The follow up was very impressive. We got several phone calls just to check in (it took us over a month from start to finish to make the final decision on vehicles), and at no time did those calls seem pushy. I felt like any question I had was answered quickly, and if the answer was unknown, they would get back to me promptly with the answer. In comparison to the other dealerships we looked at (Toyota dealers in particular), Go Honda was undoubtedly the best one. Jay Dureja is who we worked with the most. He was very friendly and pleasant, and very patient. We have 3 young kids who do not always behave, and he was very understanding with any issues we had. I would definitely recommend Jay and Go Honda. More

BUY FROM THEM. I bought a Honda Fit from Go Honda this week, and the experience was a breeze. Joe L. made everything easy to understand; Anthony (the finance manger) spelled everything out in clear terms; week, and the experience was a breeze. Joe L. made everything easy to understand; Anthony (the finance manger) spelled everything out in clear terms; Max's service exceeded my expectations. I shopped around at 4-5 other Honda dealers, among one of which was one I had been loyal to for my car servicing needs the past 7 years. Turned out no other places were able to give me an offer that would beat the deal at Go Honda! They matched the lowest offer I got from other places--and threw in an additional discount on top of that. Plus, they offer free maintenance the first 3 years. What more could you ask for? What impressed me most about Joe L. and Go is that there was no high sales pressure or pitch like what I was feeling at other dealers. Joe L. was upfront and clearly spelled out everything. Most notably, he kept every discount and price match promise he made over the phone without bragging about it like some dealers do. We didn't have to haggle or renegotiate at all once I got there to do the paperwork to buy the car. I appreciated that very much. Before buying my Fit, I did lots of research online. Having read tons of things on "dirty dealer tricks," I wasn't quite sure what to expect when I walked into a dealership, but all in all, you don't have to worry at Go. This is a place with good integrity, and I feel it's one I can trust. In sum, I highly recommend this dealership. In the future if I want to buy another Honda, Joe L. and Max would be the first people I call. More

We worked with Jay and he was a wonderful salesman. Very Knowledgeable! We had never owned a Honda and Jay was able to share all of his knowledge with us. Knowledgeable! We had never owned a Honda and Jay was able to share all of his knowledge with us. More

Jatinder was very helpful and went over and beyond his duties to provide a great customer experience. He explained the vehicle features in great detail. duties to provide a great customer experience. He explained the vehicle features in great detail. More

Jay was very profesional and patient with us. He is very knowledgeable about the cars he showed us. He went out of his way to make us comfortable and explained everything as we were there. We would definete knowledgeable about the cars he showed us. He went out of his way to make us comfortable and explained everything as we were there. We would definetely buy from him again and we will recomend him to our family and friends. More

Daniel really listened to what was important to me in my next car. He didn't rush me and ultimately found me the perfect vehicle for my lifestyle. next car. He didn't rush me and ultimately found me the perfect vehicle for my lifestyle. More

Made an account just to write this review. Went to buy Made an account just to write this review. Went to buy a new CRV here. Took forever to haggle since they wouldn't lower the price but much at all. Made an account just to write this review. Went to buy a new CRV here. Took forever to haggle since they wouldn't lower the price but much at all. After I bought the car, they lost my keys so then I had to spend an extra hour waiting on them to forge a new key. Since I've just moved here to Colorado, I had a temporary address. The finance manager explicitly told me that in order to change the address, all I had to do was call them and they'd do it. Now they are e-mailing me and calling me up, saying I have to drive 50+ miles to Westminister (I live in Fort Collins) to recontract, otherwise they'll be forced to make me pick up my title near my old place of living (in California). I told them that it would be fraud to submit the documents to the CA DMV system when they know full well I live in CO; after that, they just started antagonizing me. Extremely unprofessional, and still unwilling to accommodate me by scanning documents or drive up here. They are extremely high pressure as well, but I don't hold that against them since that's their job. More

After 5 hours of being on the lot to purchase our car, we went home. It was night time when we got back to out city. The next day we found out that the car had white paint on it but only on the right side. W went home. It was night time when we got back to out city. The next day we found out that the car had white paint on it but only on the right side. We took it back and they, Gen. manager and sales manager, told us that over a 100 cars had got paint over spray on them from stripping and painting the building. We took it back twice to have the paint removed and the second time, the service writer said that if they tried to remove any more of the over spray paint, they would damage the original paint and that they would have to re-paint the car. Now this is a brand new car! I called and left a message for the Gen. manager to call me and he has not returned my call and it has been two months now. The truth is, NOT one person from Go Honda has called us about the car, not even the sales man after we bought it. After the second time of them trying to get the paint off the car and the wheels, and I was told they couldn't, I went up and spoke to the sales man that sold us the car, Max, and he said "at least the engine runs good". After contacting American Honda and they tried to get the general manager to call my husband, my husband has yet to receive a call from him. But the general manager did finally return American Honda's call and responded after my husband told American Honda that the only recourse we had was to take them to court? One of the managers told Todd, at American Honda, that he would only talk to me because my name was only on the title, not my husband's name? I let my husband handle this because the first time we took the car back, which is a three hour drive for us, they tried to tell us that it was paint from the building. So why did the paint and body man say it was so hard to take off? He also said they didn't buff the car. Then, when my husband asked him how the black trim got all dull, he said that was the result of buffing. The managers tried to smooth it all over with me but I sure am glad my husband was there, seems to me they were trying to take advantage of a women not knowing anything about cars. Lucky my husband retired from the police force. He had his recorder on when they told us about the other cars and said they would make it like new. We still have paint and no calls from the dealer or anyone from there. We have contacted the Attorney Generals office and asked them for a class action suit. How many of these cars were sold with paint on them that they can't remove? By the way, the paper I signed to go to aberration instead of court, is null and void. My husband can take them to court and we have our lawyers fixed to do just that. We just want a our car without paint on it, that is it, nothing more. This matter has made me very sick but I am willing to go all the way with it so that other people will not have this problem in the future. More

This dealership is more interested in the setup than the customer. They want to have you wait by having you wait why they go in their office, walk around the corner, lead you around the longer way, etc.. al customer. They want to have you wait by having you wait why they go in their office, walk around the corner, lead you around the longer way, etc.. all to rack up "relationship" time to determine if they have you following and gaining your trust. Its nearly so obvious you would rather beat them like some dog would do to a stuffed toy. Take note, this dealer wants to focus on finding the DUMB. DONT BE DUMB and waste your time here at GO104Honda. More

Took our 2004 Honda Pilot to the service center because we could not put any fuel into the car without it overflowing. We suspected there was something wrong with the fuel line leading down into the tank, we could not put any fuel into the car without it overflowing. We suspected there was something wrong with the fuel line leading down into the tank, let them know of the problem and left the car there. Four hours later we get a call saying they will have to keep the car for 3-4 weeks because they have to replace the fuel gage system AND mileage system leading to thousands of dollars of repairs. I questioned them on why those repairs were necessary when it would not fix the problem of fueling the car. The lady I was speaking to stated that they had not looked at the fuel tank because they didn't think that was the issue. I pressured her to have them look at the fuel line and tank and call me back. An hour later we get a call saying that was indeed the problem and they just needed to replace the overlow valve, still costing us over 500 dollars for the repair. I can not believe the incompetence of their service technicians when they could not even diagnose such a simple and obvious problem. If I had not questioned them and pointed them in the correct direction to make the repairs we would have been out a TON of money and not even had the issue we brought the car in fixed to begin with. SO disappointed in the service we received we will NEVER buy a car from here OR take a car here to be serviced again. More