AutoNation Honda 104

Do NOT trust them! They are liars! I brought my car in per the airbag recall. They performed a free diagnostic rest and claimed my car needed over $1,000 worth of care/maintenance - in I brought my car in per the airbag recall. They performed a free diagnostic rest and claimed my car needed over $1,000 worth of care/maintenance - including a new transmission dip stick because they said it was missing. My gut told me to get a second opinion and I am so thankful I did. I took my car to Jiffy Lube and Grease xxxxxx where both companies not only said that my car was perfectly fine but also showed me my dipstick! Unbelievable! I will NEVER take my car to the Honda dealership on 104th ever again More

Sold me a car that needed a new engine 22 days later BUYER BEWARE. I bought a 2008 Honda Element with 128,000 miles. Twenty two days later it needed a new engine. Auto Nation was contacted and I was t BUYER BEWARE. I bought a 2008 Honda Element with 128,000 miles. Twenty two days later it needed a new engine. Auto Nation was contacted and I was told that was the "risk I take for buying a used car." Listen up folks! That is the risk you take buying a used car from Auto Nation Honda 104 in Westminster. Since posting on craigslist, a few people have emailed me claiming they had been sold broken cars too. FYI I was stranded in Oregon waiting for a replacement engine for 25 days. Day after I received a new engine I started to drive home to CO. I was then stranded in Boise at 1am, car wouldn't start because of other electrical problems. I hadn't even made a car payment yet on the Element and I was out $4200 out of pocket. More

Bunch of crooks I had a very bad experience and my issue was resolved through Colorado Attorney Generals office. One of the worst car buying experience. No dealershi I had a very bad experience and my issue was resolved through Colorado Attorney Generals office. One of the worst car buying experience. No dealership can be as bad as this. More

Great business I bought a used vehicle and they were fair about the price. Jeremy is a great salesman and puts a personal touch to his job! I bought a used vehicle and they were fair about the price. Jeremy is a great salesman and puts a personal touch to his job! More

People stay away!...Beware of the sale tactics. My Wife and I are in our mid 50's....We got lied to from sale department about financing....Also ran a credit check on my without my approval nor with My Wife and I are in our mid 50's....We got lied to from sale department about financing....Also ran a credit check on my without my approval nor without my social security number.....Try to sell you add ons like window tint and clear bras.....People do yourself a favor and stay clear......The quality of the new cars are poor...most have scratches and slight dings....... More

Cheating by AutoNation Honda 104 Cheating!!! Cheating!!! I recently purchased Honda Odyssey with AutoNation Honda 104. During Purchase time, they promised me with 2 Year Maintenanc Cheating!!! Cheating!!! I recently purchased Honda Odyssey with AutoNation Honda 104. During Purchase time, they promised me with 2 Year Maintenance Service Free. After Purchase of car when I took to thenm for 1st Oil Change, I was told by Manager that he cannot honor me with 2 Year Maintenance as I got discount while purchasing the car. I still have the Maintenance certificate they gave it to me. After argument with the Sales manager, he admitted their mistake but still didn't provided me what they promised during sales. They spoke to me very rudely and said that it was my mistake that I didn't explicitly got this 2-Year Maintenance Free in WRITING from them. I would NOT recommend anyone to buy HONDA vehicles from this location and if you are buying 'Be Ready to face this cheating'. More

salesman told us that 10 grand wasn't a lot of money bought a vehicle with warranty in the summertime I did not check the heater check the AC AC worked perfectly heater did not and for some reason my bum bought a vehicle with warranty in the summertime I did not check the heater check the AC AC worked perfectly heater did not and for some reason my bumper to bumper warranty does not cover fixing the heaterI feel I was scammed out of a lot of money for a warranty that doesn't cover to fix my cardo not buy a vehicle from this Honda dealership More

Lousy scheduling of service calls. Just ONE star for customer service, but that is only because of what happened today. -Bought a new Honda this summer, was told that the car would tel Just ONE star for customer service, but that is only because of what happened today. -Bought a new Honda this summer, was told that the car would tell me when it was time for an oil change. - six weeks ago a call from Autonation telling me to make an appointment for my first 5000 mile oil change. Surprised, but made an appointment for today 11:30 - Received FOUR confirming emails. - Showed up at autonation at 11:30 - "you don't have an appointment, you don't need an oil change, come back when the car tells you". - Ticked off. I complained. "Oh it is some third party company who is doing this, just ignore them". - Two hours later: call again from autonation: you have an appointment but now tomorrow. - Called autonation where I was again told "this is third party stuff, just ignore it". No, I won't just ignore useless phone calls and fake appointments and me wasting my time to show up. Autonation, you know who I am, if I don't hear from you with a REAL explanation (no 'third party' excuse) I will climb up the autonation or honda ladder. Signed: ticked off seriously. I love my Honda though! More

On a cold snowy day in November We worked with Jeremy and found him to be very up front and helpful with our upside down situation. I didn't feel like we got jacked around and held We worked with Jeremy and found him to be very up front and helpful with our upside down situation. I didn't feel like we got jacked around and held hostage and in the end we left with a car we love and had a great experience. Not only that but it was frigid, windy, snowy day and everyone was happy to help us. More

Worst experience EVER I went through Costco to get a decent "no haggle" price. The sales person was nice enough, although every time he disappeared to give someone some pap I went through Costco to get a decent "no haggle" price. The sales person was nice enough, although every time he disappeared to give someone some paperwork or to print up some paperwork, it took 5-10 min. The process seemed to be dragging on too long. Then, he sent me to the Customer Financial Services Manager. I was paying cash, so the CFSM was called the "Paperwork Manager". Robert V. was the young man who spent 10-15 minutes trying to convince me that the $29,000 car I was about to buy really needed a $2,000 Service Plan because there was a good chance that some of the computer systems would likely need repairs in 5 year. I told Robert in the first 60 seconds that "I will not buy a service plan." He went on, and on, and on regardless. He then had me initial and sign and initial and sign a dozen unnecessary and not legally binding pieces of paper. I refused to sign the "Legally Binding Arbitration" agreement. He then wanted me to initial by the "Price" of the car that we had agreed was inaccurate. By now I had had enough and I let him know in no uncertain terms that I was done messing around with all of his sales and paper work B.S. After a smirk and a "I'm just doing my job..." I raised my voice again and told him that this is exactly the kind of prolonged crap that I was trying to avoid. He smirked and looked down and seemed to be thinking to himself, "I guess he really doesn't like be put through the sausage grinder." I took another 10 minutes for him to finalize the paperwork but not before he put another piece of totally useless paper in front of me - a blank "Financial Agreement" that he wanted me to sign because I "wasn't going to finance the car". It took 3 1/2 hours and was one of the worst experiences of my life. I WISH I would have walked out on Robert's punk xxx. It wasn't worth it. If I had known that AutoNation Honda on 104th in Westminster, CO was going to do that to me, I never would have walked through their doors. More