AutoNation Honda 104

Helpful, good customer service, well explained with all questions. Would definitely recommend, it was my second time purchasing a vehicle from them. questions. Would definitely recommend, it was my second time purchasing a vehicle from them. More

they do a good job, everything was ready when I showed up, they are all very friendly up, they are all very friendly More

Service was excellent and complete in less time than estimated. Kristil G was very courteous. estimated. Kristil G was very courteous. More

Experience was great as usual. I was in and out quickly. I had several questions regarding my vehicle and they were answered courteously and to my satisfaction. I had an appointment and they took me in at I had several questions regarding my vehicle and they were answered courteously and to my satisfaction. I had an appointment and they took me in at the scheduled time. More

Jason is an excellent senior service provider. He is knowledgeable, friendly and my checkin for regular maintenance was timely. I commend him for his demeanor and attitude. While others were in line for knowledgeable, friendly and my checkin for regular maintenance was timely. I commend him for his demeanor and attitude. While others were in line for service, he took time to acknowledge their presence in a friendly, professional manner. On another note. I had occasion to visit with Service Director Bob Greer on another matter. He was gracious, friendly and professional in his manner. His attentiveness to my observations was deeply appreciated. Both Bob and Jason are excellent representatives of the dealership. They are to be commended. I intend to make a personal call to General Manager Mr. Jeff Sawyer regarding my observations. More

The service on my car went fine however I waited three hours for a simple oil change. I was the first car there on a Friday morning at 8 o’clock and they did not see me until 8:15, they said their systems hours for a simple oil change. I was the first car there on a Friday morning at 8 o’clock and they did not see me until 8:15, they said their systems were down, which I understand and said no problem I’m happy to wait… but they let me wait until 1130 before I had to ask is my car finished yet? Apparently they had forgot that I was there I did not want to bug them because they were busy with the systems down and it was just a busy day I guess but waiting that long for a simple oil change is unacceptable. No apologies were given. More

I was told the wait for my simple oil change would be two hours. I got a friend to pick me up, then had trouble getting in touch with Jason when he didn't call after 2 1/2 hours. He was apologetic but I have hours. I got a friend to pick me up, then had trouble getting in touch with Jason when he didn't call after 2 1/2 hours. He was apologetic but I have trouble understanding why two of my friends have raved about what good service they get at AutoNation. More

I had to drop my car off for a tuneup, some recall work and a problem with the gas gauge. I knew they would have it for a few days and I needed a loaner so I could get my son to and from school. I had a and a problem with the gas gauge. I knew they would have it for a few days and I needed a loaner so I could get my son to and from school. I had a really hard time getting anyone to help me regarding the loaner until I the GM picked up. They were busy so he was helping with calls. I told him my situation and he did all he could and was able to secure one for me. Once I dropped my car off I dealt with Kristil who was wonderful. She was efficient and friendly and communicated well regarding my cars issues. I am very grateful to Jeff and Kristil who made my experience a good one. More

I bought a 2019 Ridgline in July. Was told they would fix the scratch down the passenger side of the vehicle and wrote it into the contract. I didn't hear from them until they lost some paperwork and need m the scratch down the passenger side of the vehicle and wrote it into the contract. I didn't hear from them until they lost some paperwork and need my signature. I took the paperwork in and asked about getting the scratch fixed and was told they would call me. I took the truck in last week thinking they would fix the scratch. They tried to fill it but only in one spot and made it look worse than it did before taking it in. The salesman tried telling me that he went to bat for me but that's the best they can do. I guess making it look worse than when i took it in is the best they can do..... They also told me their paint guy was very meticulous. I think what he did was a joke. Won't buy another car from them and definitely would not recommend. More

My Accord's service was done quickly and a problem with one tire was fixed. Service was done in less time than estimate, Kristil was very helpful. one tire was fixed. Service was done in less time than estimate, Kristil was very helpful. More