AutoNation Honda 104

If i could give a 0 star I would. This dealership management is terrible. They do not respond to customers after the sale is completed. The GM Tim Leon should be fired for how he igno This dealership management is terrible. They do not respond to customers after the sale is completed. The GM Tim Leon should be fired for how he ignores customers and hopes they just go away. We purchased pre-owned vehicle and engined seized within 2 months due to a missed engine safety issue and the ‘dummy lights’ did not work. I brought these up to the dealer and GM and was told too bad. We had to pay for a new motor on a car we purchased from them after they supposedly inspected it less than 2 months after getting it. GM is very pompous and arrogant. He treats customers poorly. They clearly do not actually inspect vehicles and just tell you they do. Even obvious things that should have been caught like airbag sensor light were missed, if they can miss obvious things they definitely will miss larger issues. Absolutely do not purchase from this dealer. More

I found the dealer helpful, providing what I wanted and needed in a timely manner. needed in a timely manner. More

everyone was so nice and amazing! explained everything to me and we’re happy to help out in anyway they could! explained everything to me and we’re happy to help out in anyway they could! More

I purchased a 2005 Crossfire SRT-6 that by all accounts was clean based on feedback I got from the agent I was dealing with and the carfax report. I wasn't told about a single issue this vehicle had during was clean based on feedback I got from the agent I was dealing with and the carfax report. I wasn't told about a single issue this vehicle had during the mechanical inspection which listed a slew of issues on the report. The dealer decided to only fix the easy and cheap fixes instead of addressing all the issues this car had. It was either through dealer dishonesty or the incompetence of the mechanics that left out or didn't find many of the major issues this car had. So when they say they did an extensive X amount point check do yourself a favor and bring your own mechanic. Another issue I had was a lack of communication during the remote purchase process which took over 2 weeks to finalize a deal. The finance manager was almost impossible to get ahold of except for when she needed something from me like more money for a down payment. The crossfire looked like it spent its whole life outside in the sun and even though the carfax report showed no signs of an accident I could clearly see the bumper was hit and dented. The spoiler needs to be repainted as well as the front and rear bumper none of these things were mentioned by anyone. All I got was the good old dishonest dealer side talk. When I eventually got the car into a local trusted mechanic who happens to be a crossfire mechanic and I have used in the past he said it needed over 4k in repairs everything from a trans case leak head gasket leak, brake line purge, cabin air filter was dirty as xxxx and a coolant line clamp was cracked along with the rear tailgate pistons were shot just to name a few issues. All I wanted was a fun summer ride and trusted this dealership to be honest and disclose everything about the car I was buying and of course I paid the price for it in the end. One of the managers said if I could send them a copy of the repair bill and they will see what they can do. Anyone want to guess if they called me back with any feedback regarding the repair bill and whether they will try and help? At the end of the day, I got as close as one could get at buying a lemon and now, I am stuck with a car I can't safely drive and will cost me thousands just to enjoy. I will be posting pictures and a copy of the repair bill and dealer mechanical intake form that shows all the issues this car had, and the dealer didn't address. More

Helped with the end of my lease agreement. This was not the dealership that I got the lease from. AutoNation helped with the end of lease but the necessary paperwork to end the lease and relea This was not the dealership that I got the lease from. AutoNation helped with the end of lease but the necessary paperwork to end the lease and release the title. More

I had an amazing experience purchasing my car, everyone I worked with was super helpful and helped walk me through the process as I am a new car buyer!! worked with was super helpful and helped walk me through the process as I am a new car buyer!! More

Good selection. Helpful dealer. Good location. Answered all of our questions. Would recommend to friends. Helpful dealer. Good location. Answered all of our questions. Would recommend to friends. More

Great group of intelligent and personable professional experts !! Pleasure working with each of them - thanks !!! experts !! Pleasure working with each of them - thanks !!! More

JUSTIN AND TRENT WERE SUPER PROFESSIONAL. I WAS LOOKING FOR A GRAND CHEROKEE.THEY DIDNT HAVE ONE ON 104TH BUT JUSTIN WENT ABOVE AND BEYOND TO FIND ONE IN GOLDEN.THEY DELIVERED IT TO 104TH I W I WAS LOOKING FOR A GRAND CHEROKEE.THEY DIDNT HAVE ONE ON 104TH BUT JUSTIN WENT ABOVE AND BEYOND TO FIND ONE IN GOLDEN.THEY DELIVERED IT TO 104TH I WAS ABLE TO TEST DRIVE IT A COUPLE DAYS LATER AND LOVED IT. I WAS IN A 2006 CHEVY TRAIL BLAZER.I PURCHASED A 2021 GRAND CHEROKEE 16,000.00 MILES AND EVERYTHING IS CUMPUTERIZED.WHILE I WAS WAITING FOR FINANCINCING TRENT WAS KIND OF ENOUGH TO SIT WITH ME IN THE VEHICLE AND EXPLAIN WHAT ALL O THE BUTTONS IN THE VEHICLE DID.100% SATISFIED WITH THE SALES OF THE VEHICLE AND THEIR PROFESIONAL CUSTOMER SERVICE.HIGHLY RECOMMEND THIS DEALERSHIP.AFTER A WEEK AND THE SALE WAS FINALIZED JUSTIN FOLLWED UP WITH EMAILS ASKING IF I WAS SATISFIED WITH THE CAR. IF THERE WAS ANYTHING I NEED TO STOP BY AND THEY WOULD GET ME MORE FAMILIRIZED WITH THE VEHICLE ANYTIME.MY ONLY REGRET NOT ASKING WAS IF I COULD GET A SECOND FOB AS IT ONLY CAME WITH ONE.FRIENDS SAID I COULD HAVE REQUESTED A SECOND ONE AND THEY WOULD HAVE SUPPLIED ME WITH ANOTHER ONE.MY BAD AS I WAS PURHASING THE VEHICLE ON MY OWN DIDNT KNOW. More

Sal was a true professional, highly recommended, and gives the auto industry a great name! I would highly recommend buying from him gives the auto industry a great name! I would highly recommend buying from him More