AutoNation Honda 104

WORKED WITH TRENTON ON A USED CAR FOR SALE. I LEFT A MESSAGE ON TUESDAY AND RECEIVED NO RESPONSE FOR A WHOLE DAY. I CALLED THE MAIN NUMBER LATE WEDNESDAY AND TALKED TO STEVEN ABOUT THE CAR. VE I LEFT A MESSAGE ON TUESDAY AND RECEIVED NO RESPONSE FOR A WHOLE DAY. I CALLED THE MAIN NUMBER LATE WEDNESDAY AND TALKED TO STEVEN ABOUT THE CAR. VERY DISAPPOINTED IN THE CUSTOMER COMMUNICATION. I THEN FIND OUT THAT THE DOCUMENT FEE IS $$ 799.00!! OUCH! THAT KILLED THE DEAL. WHAT A RIPOFF. NEVER AGAIN. More

If I could give a zero I would. These guys are a total fraud. They texted an offer of $18000 for my listing on Craigslist. I sat there for an hour while they checked out my vehicle. These guys are a total fraud. They texted an offer of $18000 for my listing on Craigslist. I sat there for an hour while they checked out my vehicle. Then they came back and asked me what they had offered me. They said “we overshot the runway” on that offer and pulled out a worksheet with a bunch of numbers. I walked out and thanked them for wasting my time. Stay away from these guys. They take jacking you around to a new level. More

The staff is very attentive and respectful, providing good answers to all my questions and concerns. good answers to all my questions and concerns. More

If i could give a 0 star I would. This dealership management is terrible. They do not respond to customers after the sale is completed. The GM Tim Leon should be fired for how he igno This dealership management is terrible. They do not respond to customers after the sale is completed. The GM Tim Leon should be fired for how he ignores customers and hopes they just go away. We purchased pre-owned vehicle and engined seized within 2 months due to a missed engine safety issue and the ‘dummy lights’ did not work. I brought these up to the dealer and GM and was told too bad. We had to pay for a new motor on a car we purchased from them after they supposedly inspected it less than 2 months after getting it. GM is very pompous and arrogant. He treats customers poorly. They clearly do not actually inspect vehicles and just tell you they do. Even obvious things that should have been caught like airbag sensor light were missed, if they can miss obvious things they definitely will miss larger issues. Absolutely do not purchase from this dealer. More

I found the dealer helpful, providing what I wanted and needed in a timely manner. needed in a timely manner. More

everyone was so nice and amazing! explained everything to me and we’re happy to help out in anyway they could! explained everything to me and we’re happy to help out in anyway they could! More

I purchased a 2005 Crossfire SRT-6 that by all accounts was clean based on feedback I got from the agent I was dealing with and the carfax report. I wasn't told about a single issue this vehicle had during was clean based on feedback I got from the agent I was dealing with and the carfax report. I wasn't told about a single issue this vehicle had during the mechanical inspection which listed a slew of issues on the report. The dealer decided to only fix the easy and cheap fixes instead of addressing all the issues this car had. It was either through dealer dishonesty or the incompetence of the mechanics that left out or didn't find many of the major issues this car had. So when they say they did an extensive X amount point check do yourself a favor and bring your own mechanic. Another issue I had was a lack of communication during the remote purchase process which took over 2 weeks to finalize a deal. The finance manager was almost impossible to get ahold of except for when she needed something from me like more money for a down payment. The crossfire looked like it spent its whole life outside in the sun and even though the carfax report showed no signs of an accident I could clearly see the bumper was hit and dented. The spoiler needs to be repainted as well as the front and rear bumper none of these things were mentioned by anyone. All I got was the good old dishonest dealer side talk. When I eventually got the car into a local trusted mechanic who happens to be a crossfire mechanic and I have used in the past he said it needed over 4k in repairs everything from a trans case leak head gasket leak, brake line purge, cabin air filter was dirty as xxxx and a coolant line clamp was cracked along with the rear tailgate pistons were shot just to name a few issues. All I wanted was a fun summer ride and trusted this dealership to be honest and disclose everything about the car I was buying and of course I paid the price for it in the end. One of the managers said if I could send them a copy of the repair bill and they will see what they can do. Anyone want to guess if they called me back with any feedback regarding the repair bill and whether they will try and help? At the end of the day, I got as close as one could get at buying a lemon and now, I am stuck with a car I can't safely drive and will cost me thousands just to enjoy. I will be posting pictures and a copy of the repair bill and dealer mechanical intake form that shows all the issues this car had, and the dealer didn't address. More

Helped with the end of my lease agreement. This was not the dealership that I got the lease from. AutoNation helped with the end of lease but the necessary paperwork to end the lease and relea This was not the dealership that I got the lease from. AutoNation helped with the end of lease but the necessary paperwork to end the lease and release the title. More

I had an amazing experience purchasing my car, everyone I worked with was super helpful and helped walk me through the process as I am a new car buyer!! worked with was super helpful and helped walk me through the process as I am a new car buyer!! More

Good selection. Helpful dealer. Good location. Answered all of our questions. Would recommend to friends. Helpful dealer. Good location. Answered all of our questions. Would recommend to friends. More