AutoNation GMC Mendenhall - Service Center
Memphis, TN
95 Reviews of AutoNation GMC Mendenhall - Service Center
I will always have my vehicles serviced at this Auto Nation’s location on Mendenhall. The staff is courteous and professional. The shop manager Chad is the best. He takes the time to explain things Nation’s location on Mendenhall. The staff is courteous and professional. The shop manager Chad is the best. He takes the time to explain things you need to know about your vehicle. He make sure you get in and out without spending your whole day waiting for the job to be completed. I left very happy and satisfied. More
I usually have a great experience with them. Myself & son have bought new vehicles from them and had services completed on them. This past service was the worst I've had. Neither Adviser acknowl Myself & son have bought new vehicles from them and had services completed on them. This past service was the worst I've had. Neither Adviser acknowledged me standing between their desks until I spoke up & told them I had an appointment. I was there to have a recall completed. They said it would be about 4 or 5 hours. I had a ride back to work & waited for a call that never came. I called the following day numerous times & couldn't get anyone to answer. Their answering service in Georgia called me and said that they couldn't get anyone to answer and she would send an email to 2 Bosses in service. Still nothing. I got a ride & hoped it was done and thankfully it was. I was told it was just outside the door. I wish, hit the horn button on my key fob and heard no horn. I found it at the very end of the building in the gravel area. Hot & exhausted I get in to grease prints on my door panel and floor mats. The air bag that was replaced now has it's cover sticking up above the dash as if a clip was broken or missing. I wish I could post the pics of it. Very disappointed in service encounter and repair. More
I took my car their for service they told me and might be two to three hours because a few cars was ahead of me So i left the car their went home within. 30 minutes they were finish and they came and pick m two to three hours because a few cars was ahead of me So i left the car their went home within. 30 minutes they were finish and they came and pick me up to get my car i was well please. More
mechanic took time to come out of shop and explain feature on vehicle that would result in improved gas mileage. very impressive! Great service! feature on vehicle that would result in improved gas mileage. very impressive! Great service! More