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AutoNation GMC Mendenhall - Service Center

Memphis, TN

4.4
95 Reviews

95 Reviews of AutoNation GMC Mendenhall - Service Center

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August 05, 2022

I will always have my vehicles serviced at this Auto Nation’s location on Mendenhall. The staff is courteous and professional. The shop manager Chad is the best. He takes the time to explain things More

by rhonda.galloway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Willits
Aug 05, 2022 -

rhonda.galloway responded

The staff is courteous and professional. The shop manager Chad is the best. He takes the time to explain things you need to know about your vehicle. He make sure you get in and out without spending your whole day waiting for the job to be completed. I left very happy and satisfied. I left very happy and satisfied.

August 01, 2022

Excellent service with a wonderful staff, got in and out in a very timely manner More

by Melvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell
Aug 03, 2022 -

AutoNation GMC Mendenhall responded

Hi Melvin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 29, 2022

I usually have a great experience with them. Myself & son have bought new vehicles from them and had services completed on them. This past service was the worst I've had. Neither Adviser acknowl More

by lvng2mx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Adviser
Aug 02, 2022 -

AutoNation GMC Mendenhall responded

Hi, we are deeply disappointed by your experience at Autonation GMC Mendenhall. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1262 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 01, 2022

Everything was great the wait time for my oil change was around an hour and a half. More

by user491331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 04, 2022 -

AutoNation GMC Mendenhall responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2022

I took my car their for service they told me and might be two to three hours because a few cars was ahead of me So i left the car their went home within. 30 minutes they were finish and they came and pick m More

by adamsmoneeral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold
Jun 29, 2022 -

AutoNation GMC Mendenhall responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 21, 2022

Service area was very clean, Chad was very professional and helpful, job was done in a very timely manner More

by bdk72965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jun 23, 2022 -

AutoNation GMC Mendenhall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 13, 2022

Mitchell In service department always gives me A1 service. He is greatly appreciated. Thank You More

by Millseddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell
Jun 14, 2022 -

AutoNation GMC Mendenhall responded

Hi Millseddie, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation GMC Mendenhall! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2022

mechanic took time to come out of shop and explain feature on vehicle that would result in improved gas mileage. very impressive! Great service! More

by wlip
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not recall
Jun 10, 2022 -

AutoNation GMC Mendenhall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

May 30, 2022

Always exceptional service from ALL employees and every business can't say that EVERY employee provides exceptional service. More

by Cassandra Stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell
May 31, 2022 -

AutoNation GMC Mendenhall responded

Hi Cassandra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2022

The staff is friendly and kind. They update you on the progress of your car and work to get you in and out More

by mschandra4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell, Anthony, and the service manager
May 31, 2022 -

AutoNation GMC Mendenhall responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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