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AutoNation GMC Mendenhall - Service Center

Memphis, TN

4.4
95 Reviews

95 Reviews of AutoNation GMC Mendenhall - Service Center

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January 01, 2024

My vehicle was there for 2 1/2 months and they didn’t fix anything I asked them to fix. I had to constantly call to see if they were even working on my vehicle and they weren’t. My service provider wouldn’t More

by Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith
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Jan 03, 2024 -

AutoNation GMC Mendenhall responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 11, 2023

Good and professional and was easy to deal with can't wait till they get finish remodeling More

by fredbailey441@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Dec 14, 2023 -

AutoNation GMC Mendenhall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

Good service and nice timing I would recommend this location site for vehicles maintenance needs. More

by demariomcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Dec 08, 2023 -

AutoNation GMC Mendenhall responded

Hi, we appreciate you taking the time to leave us a response! We appreciate your recommendation of Autonation GMC Mendenhall and we hope to be of service again in the future.

November 19, 2023

The service was good and convenient and the they offer me a shuttle drive home and back More

by Hollywood99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The attendant
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Nov 21, 2023 -

AutoNation GMC Mendenhall responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 02, 2023

The service department took care of my maintenance in a timely manner and informed me once it was ready. Highly recommend! More

by glc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Ashley
Report | Print
Oct 05, 2023 -

AutoNation GMC Mendenhall responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Autonation GMC Mendenhall and we hope to be of service again in the future.

August 24, 2023

They are very helpful and will let you know when something is wrong. They are friendly as well More

by t.vaug2526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
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Aug 29, 2023 -

AutoNation GMC Mendenhall responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

August 04, 2023

I was pleased with my results yesterday when i bought my car in the phone calls the level of detail that they gave me and the amount of time it took to get my car back to me thanks!! More

by alvincross 174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony heeg
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Aug 08, 2023 -

AutoNation GMC Mendenhall responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Time consuming and poorly customer service. Furthermore, the manager gave minimum assistance! Hope the dealership performance improves More

by Jo De
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cannot remember
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Jul 20, 2023 -

AutoNation GMC Mendenhall responded

Hi Jo, we are deeply disappointed by your experience at AutoNation GMC Mendenhall. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1262 to discuss what we can do to help.

May 13, 2023

They are fast and friendly. No complaints with service or customer care. Make autonation your first and final repair shop stop More

by Chickenwang9545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
May 16, 2023 -

AutoNation GMC Mendenhall responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

Management was polite, cordial, and inquired of me what services I needed. In additional to my regular oil change and tire rotation, I knew because of mileage, it was time for major maintenance. My vehicle More

by Dorothy Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, the manager
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