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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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August 25, 2021

Clean. Nice employees. Gary, our service contact, is really nice with lots of patience too! process of drop off and pick up is normally fast… I did have to wait about five minutes to drop off because G More

by skcfrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 31, 2021 -

AutoNation Ford Wolfchase responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 25, 2021

I had a terrible experience when my transmission failed in Little Rock, Ar. Had to locate rental car to get home, & the dealership in Little Rock could not look @ my Expedition for 3 weeks. However, Wolfch More

by Wildcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rowell
Aug 31, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 25, 2021

We have always received top notch service at this dealership. They service our vehicle as if it were their own and we appreciate the cleanliness. More

by harperwomantn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Aug 31, 2021 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2021

No Stars the worst dealership ever. Why did Dobbs ever sell to these people. We bought about 6 cars in about 15 years with Dobbs and got tremendous service but not these clowns. Just made an appointment f More

by Tazzman4321
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Barbara
Aug 24, 2021 -

Tazzman4321 responded

Will NEVER RETURN

August 23, 2021

My experience at Auto Nation was very good. I have taken my vehicle to this dealership many times. The service advisor, Lee Gault, has gone far and beyond as to be very helpful to me each time I have somet More

by das
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Aug 31, 2021 -

AutoNation Ford Wolfchase responded

Hi Das, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Safe travels.

Sep 01, 2021 -

das responded

Thank you.See y’all soon.

August 23, 2021

Nick & Barbara were great to talk with about my truck. They were very clear about my problem and the technician was fast & clean with his work. I'll definitely be going back! More

by kbomar83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rowell and Barbara Myers
Aug 31, 2021 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2021

From purchase to service, AutoNation Ford has truly been impressive! Lee has consistently been there for me and my F-150. I trust his judgement and experience. Thus, I have never been less than pleased More

by robertnmorrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Aug 22, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

The employees are so friendly, the waiting areas are always clean, great music playing all the time, clean restrooms. More

by Loclady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 22, 2021 -

AutoNation Ford Wolfchase responded

Hi Loclady, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 13, 2021

Always great to deal with. Service writers are nice and the mechanics are well trained. We have been dealing with this service dept for many years and cannot complain one bit. More

by Arlington Ford Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee, Jimmy
Aug 17, 2021 -

AutoNation Ford Wolfchase responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 13, 2021

I couldn't schedule an appt for service but they got me in and out for an oil change quickly on the day I just dropped in. More

by keshunjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Aug 17, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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