AutoNation Ford Wolfchase - Service Center

Firstly, the woman who checked me in acted as if I was inconveniencing her when I’m bringing that location business and I had it scheduled. Secondly, they didn’t bring me my car they had it parked in the inconveniencing her when I’m bringing that location business and I had it scheduled. Secondly, they didn’t bring me my car they had it parked in the lot and I had to go find it among some 50+ cars. Thirdly, we would’ve paid for a windshield and car wash, but those were not options for me. It was a night and day difference from another location in Memphis which was very polite, brought my car to me, and they offered me a complimentary car wash. More

After having scheduled a service appointment online, I recently brought my F150 to AutoNation Ford Wolfchase for a wheel alignment and oil change. My service advisor, Gary, was very helpful in getting my recently brought my F150 to AutoNation Ford Wolfchase for a wheel alignment and oil change. My service advisor, Gary, was very helpful in getting my vehicle promptly taken care of. After the work was completed, he showed me the results of the wheel alignment. I could tell, just by driving home, that the truck handled much better than it did before being serviced. I was very impressed by the quality and reasonable cost of the service performed. Even though my truck is 5 years old, I will continue to bring it to AutoNation Ford for service. More

Working with the employees in the service department is always a pleasure. I felt I needed my brakes replaced on the front and rear of my 2019 Explorer which now has 103,00 miles. But was told only the rea always a pleasure. I felt I needed my brakes replaced on the front and rear of my 2019 Explorer which now has 103,00 miles. But was told only the rear fronts looked great. That’s trustworthy. More

I was so pleased with everything about service on my car. Everybody I was dealing with was so helpful and anxious to make it right. Everybody I was dealing with was so helpful and anxious to make it right. More

This dealership is not always informative when making appointments for recalls and may not have the parts available when taking your vehicle in for a recall. appointments for recalls and may not have the parts available when taking your vehicle in for a recall. More

Gary always goes the extra mile. He has my service manager for a very long time. Smiley is another favorite if Gary isn't around. manager for a very long time. Smiley is another favorite if Gary isn't around. More

I love the staff at Auto Nation-Lee Gault and Barbara are wonderful as are all the staff. They seem to really care about the clients. wonderful as are all the staff. They seem to really care about the clients. More

Lee and his team are amazing every service representative is respectful and attentive. I appreciate that they take care of my car and me as if we are apart of their family. is respectful and attentive. I appreciate that they take care of my car and me as if we are apart of their family. More

My tires were not rotated which I paid for. The PSI should have been 32, two days later my PSI was 28, plus I noticed the back driver side tire was low and it was still low when I picked the car up. I should have been 32, two days later my PSI was 28, plus I noticed the back driver side tire was low and it was still low when I picked the car up. I am not a happy customer… More

AutoNation Ford Wolfchase is always professional and knowledgeable in taking care of my vehicle. My service advisor, Brittany Brown was pleasant and added to my experience. The service department has a knowledgeable in taking care of my vehicle. My service advisor, Brittany Brown was pleasant and added to my experience. The service department has a friendly atmosphere and all the latest technology to make your wait even more pleasurable. More