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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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September 06, 2021

Working with the employees in the service department is always a pleasure. I felt I needed my brakes replaced on the front and rear of my 2019 Explorer which now has 103,00 miles. But was told only the rea More

by Mikefranks53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Sep 09, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 17, 2022 -

Mikefranks53 responded

Great work and service, at a fair price. Outstanding employees (Barbara) in service.

September 04, 2021

I was so pleased with everything about service on my car. Everybody I was dealing with was so helpful and anxious to make it right. More

by Myflowers2au
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick the service mgr. and Lee who helps me when I need it👏
Sep 07, 2021 -

AutoNation Ford Wolfchase responded

Hi, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!

September 03, 2021

This dealership is not always informative when making appointments for recalls and may not have the parts available when taking your vehicle in for a recall. More

by Misinformed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Douthitt
Sep 07, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.

September 03, 2021

Gary always goes the extra mile. He has my service manager for a very long time. Smiley is another favorite if Gary isn't around. More

by lolah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt
Sep 07, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

I love the staff at Auto Nation-Lee Gault and Barbara are wonderful as are all the staff. They seem to really care about the clients. More

by darla.boston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Sep 04, 2021 -

AutoNation Ford Wolfchase responded

Hi Darla, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Ford Wolfchase! If you ever need help, just give us a call. Happy motoring!

September 01, 2021

Lee and his team are amazing every service representative is respectful and attentive. I appreciate that they take care of my car and me as if we are apart of their family. More

by woodsjac
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Sep 04, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

My tires were not rotated which I paid for. The PSI should have been 32, two days later my PSI was 28, plus I noticed the back driver side tire was low and it was still low when I picked the car up. I More

by Burnett
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Livie Gault
Sep 04, 2021 -

AutoNation Ford Wolfchase responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Wolfchase. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

September 01, 2021

AutoNation Ford Wolfchase is always professional and knowledgeable in taking care of my vehicle. My service advisor, Brittany Brown was pleasant and added to my experience. The service department has a More

by mkirk900
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
Sep 04, 2021 -

AutoNation Ford Wolfchase responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2021

Lee was great to work with. See you soon homie More

by Rbyukon54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Sep 04, 2021 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 27, 2021

I would give it 6 stars if possible, the service advisor Lee is great, he goes above & beyond! All the technicians are always great & so is Nick the service manager! We love AutoNation Wolfchase Ford.... More

by amberronacher1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick the service manager & Lee the service advisor
Sep 04, 2021 -

AutoNation Ford Wolfchase responded

Hi, we are pleased to hear you had such a positive experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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