Back

AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

Sort by
September 16, 2021

Awesome customer service!! Addressed all problems with my car. Look forward to seeing you in October. More

by Cindy Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EDWARD
Sep 24, 2021 -

AutoNation Ford Wolfchase responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 14, 2021

Previously I was not a fan of the service departments at other dealerships. My view has since changed and I thoroughly enjoyed working with Lee Gault and the AutoNation Ford Wolfchase service department. He More

by Allie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Sep 16, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2021

Excellent customer service! Mr. Gault is always professional and takes care of my car. Always a great experience. More

by Apowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Gault
Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 13, 2021

Ed … very courteous! Professional, detailedOnly Ed can Ed … very courteous! Professional, detailed Only Ed can work on my mustang! I been to Cadillac of Memphis for my other car . I wish Ed was over ther More

by Staceyhgriffin77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed- words are reliable, I only come back because of Ed..
Sep 16, 2021 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 10, 2021

Happy with attention to my issue, though communication of when they would work me in was inadequate. But in the end I am very satisfied. More

by pet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cannot remember
Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 10, 2021

Had brake job and oil change done. Got truck back in a reasonable time. Although costly, I left with confidence that it was done right. More

by jmwalla1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 10, 2021

Great service... Gary my service writer is absolutely on it. He makes sure things are done right and communicates about everything happening. This dealership is fair and honest in the shop. 0lus you get OEM More

by Erik F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt
Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi Erik, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 09, 2021

Recently went in for a routine oil change and their 115k mile service. All of the employees I spoke to were kind, patient, and they answered all my questions. They were very helpful in getting my vehicle th More

by serenadavila76@gmail.com
Friendliness
Recommend Dealer
Yes
Employees Worked With
Britney, Barbara, Mitzi, Shelby
Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 08, 2021

Firstly, the woman who checked me in acted as if I was inconveniencing her when I’m bringing that location business and I had it scheduled. Secondly, they didn’t bring me my car they had it parked in the More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure employees name
Sep 08, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.

September 07, 2021

After having scheduled a service appointment online, I recently brought my F150 to AutoNation Ford Wolfchase for a wheel alignment and oil change. My service advisor, Gary, was very helpful in getting my More

by CarlP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Douthit
Sep 09, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
62
...