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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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September 23, 2021

Mr.Lee Gault,was great he made sure the recall parts were available before calling me in. Once they were there he promptly got my car repaired. Good customer service,Mr.Gault. More

by Pen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
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Sep 26, 2021 -

AutoNation Ford Wolfchase responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 22, 2021

Lee is my Service rep. He has been for several years. I recommend him as he is professional and service minded. More

by glenbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
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Sep 26, 2021 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.

September 20, 2021

Work done in a reasonable time. Will be back for service again. Waiting room large so not be feeling confined to an area More

by dro276
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
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Sep 26, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 20, 2021

Friendly and fast service for my truck. Got it back the same afternoon as promised. More

by Jack Coleman
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
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Sep 26, 2021 -

AutoNation Ford Wolfchase responded

Hi Jack, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 20, 2021

Dear AutoNation Ford,I wanted to let you know that your Dear AutoNation Ford, I wanted to let you know that your Assistant Service Manager, Lee Gault, is Top Notch! Lee embodies Customer Service. He co More

by robertnmorrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Report | Print
Sep 26, 2021 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 20, 2021

They were all very nice and professional. I have never had any problems with them. More

by Bvescovi54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara M. And Nick R.
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Sep 26, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 17, 2021

Service adviser well informed and helpful pleased overall in quality of job done highly recommend More

by Dbwithe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Report | Print
Sep 24, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 17, 2021

Your location is perfect for my family. Your service is excellent, your waiting room is very nice, and my car is running well. More

by Maramsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara and Nick were easy to work with. Thank them please
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Sep 24, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2021

A incredible place to do business with. Always a pleasure going there. Just wish there was more coffee available. More

by Lachar52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee in service department. Great person.
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Sep 25, 2021 -

AutoNation Ford Wolfchase responded

Hi, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 17, 2021

Taken car in for routine maintenance. Did not address issues and cause damage to car More

by debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed
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Sep 25, 2021 -

AutoNation Ford Wolfchase responded

Hi Debbie, thank you for taking the time to leave us feedback. We would like to have a better understanding about your experience. Please reach out to us at (901) 209-1257 at your earliest convenience and we will do our best to resolve this with you.

Sep 25, 2021 -

debbie responded

General manager aware of problem. Still don’t have my car. At body shop for painting. Did get a loaner car. Service manager also aware of problem caused by Ed in service.

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