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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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October 26, 2021

My vehicle was in need of warranty work, dropped off on Monday. Was out of town for a few days and upon my return, found my truck ready to roll. Lee Gault did an outstanding job keeping me posted and I a More

by Jack Coleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Oct 29, 2021 -

AutoNation Ford Wolfchase responded

Hi Jack, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 25, 2021

I recently had my 2012 Ford Fusion serviced for the driver side airbag recall. My service advisor Britney was very friendly and helpful in this whole process to get the car into the shop and taken care More

by mahughesusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britney
Oct 26, 2021 -

AutoNation Ford Wolfchase responded

Hi Mahughesusa, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

October 25, 2021

Provides professional customer service. I am pleased that I do not have to wait all day for an update on what needs to done on my vehicle. The representative was timely when notifying me. More

by DMPAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Oct 29, 2021 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 23, 2021

This is my local dealership I prefer it over the others it's nice to deal with the same people More

by Ldostang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara and Shelby
Oct 26, 2021 -

AutoNation Ford Wolfchase responded

Hi Ldostang, we appreciate you taking the time to respond. The staff at AutoNation Ford Wolfchase take our reviews very seriously. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 20, 2021

Effective, efficient & courteous service. The representative was informative and did not try to add unnecessary work. More

by Twilson1724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Oct 23, 2021 -

AutoNation Ford Wolfchase responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 19, 2021

Always a good experience here, top notch service and techs. Will recommend all Ford owners to get your vehicle serviced here. More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Oct 24, 2021 -

AutoNation Ford Wolfchase responded

Hi Jay, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.

October 17, 2021

Friendly, helpful, friendly, efficient . The service department is very knowledgeable, and always does a great job. More

by bbayles2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara and nick
Oct 19, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 16, 2021

Awesome awesome awesome awesome awesome workers help customer service a-1. Lee in service department really looks out fir us More

by Lmccranie82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee and HQ in sales
Oct 16, 2021 -

Lmccranie82 responded

H Q in sales found us exactly what we were looking for. He really took time to listen to our needs . That guy was the best

October 15, 2021

The service department especially Gary and his crew are fantastic. Used them for 15 years. More

by Caroline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Oct 19, 2021 -

AutoNation Ford Wolfchase responded

Caroline, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 15, 2021

Always good service. Easy getting an appointment. Lee Gault is the very best service rep. More

by patwhitmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Oct 19, 2021 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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