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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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November 04, 2021

My experience with Autonation Ford was good, and this was my first time. I appreciate Lee Gault help, he was able to get me in and out in a timely manner. More

by maloneburden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gualt
Nov 08, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2021

Jeff Smith, the General Manager and his team at this location were very helpful. They were nice, friendly and eager to help. Every time I come to have my vehicle serviced, they do a good job to make sur More

by My Edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault, Jeff Smith
Nov 07, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! If you ever need help, just give us a call. Happy motoring!

November 02, 2021

I have been well pleased by the service that I have gotten with this dealership. More

by mnash1939
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Nov 04, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 01, 2021

very courteous and professionalcustomer service person very courteous and professional customer service person lee gault was a very nice and helpful employee. More

by xyzcheriwilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lee gault
Nov 05, 2021 -

AutoNation Ford Wolfchase responded

Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Have a great day!

Nov 05, 2021 -

xyzcheriwilliams responded

When i purchased my truck on April 10, 2021 I did not receive my code for the door. the salesman told me i could come back and get it for free but when i got my oil changed the wifi was down. Is there anyway you could talk to another dealer closer to me like the one on Goodman rd. to give me the code for free. I didn't want to drive way out there when I live in the whitehaven area just for the code. your help would be greatly appreciated. Thanks

November 01, 2021

Nick Rowell went out of his way to get my Ford Explorer repaired and back to me the same day I travel for work and having a vehicle is critical to my work, thank you Nick and AutoNation Ford! More

by jcpelfrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rowell
Nov 05, 2021 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

November 01, 2021

I have worked with the service advisor Lee & he was outstanding! I feel he goes above & beyond to make sure customer are dealt with in a professional’ timely manner & he goes out of his way to make you More

by amberronacher1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee (service advisor) Nick (service manager)
Nov 05, 2021 -

AutoNation Ford Wolfchase responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Have a great day!

October 30, 2021

Told me it was normal for a new truck to use a quart of oil every couple of hundred miles. There is a recall for this reason and a class action lawsuit in which I plan to join https://www.motorbiscuit.c More

by terynorton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
britny
October 29, 2021

Britney was very friendly and helpful even when I was upset about the situation. Thank you. More

by fayesullivan7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britney
October 28, 2021

Lee in the Service Department was great. Set up an appointment for a recall repair and oil change. He got me in and out as promised. More

by MHOFFMANGTOWNTN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Oct 29, 2021 -

AutoNation Ford Wolfchase responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2021

I was set up for my appointment for re-call repairs and everything went great. The car was clean and ready for pickup. Many thanks to Shelbi More

by wisker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelbi
Oct 29, 2021 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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