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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
675 Reviews

675 Reviews of AutoNation Ford Wolfchase - Service Center

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November 24, 2021

Friendly staff and excellent customer service and value! Work completed on time and vehicle cleaned! More

by Kansascityfan07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Merriman, Jason McCollough, , Sydney Thorp
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Nov 24, 2021 -

Kansascityfan07 responded

The staff at Autonation Ford Wolfchase is excellent! They were friendly and I could tell they want to serve my needs. They treated me like I was family. The value they have in the parts and service team is awesome!

November 23, 2021

We always receive excellent service when we bring our cars in for checkups. We highly recommend our friends to use your services. More

by junemyers70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara and Nick, Sydney Thorp
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Nov 26, 2021 -

AutoNation Ford Wolfchase responded

Hi. We are pleased to hear you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 23, 2021

Very good service, Ford recall stuff and getting parts because of supply chain issues was bad . But your folks did a great job More

by Memphismaterial@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Right for got name real professional
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Nov 26, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2021

Thanks to AutoNation for getting my car repaired quickly. I'm a fulltime traveler and they treated me like I was a regular customer! Thanks to Barbara for wonderful service. She listened to my concerns, accu More

by drewbamboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara in service and Joseph in sales
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Nov 25, 2021 -

AutoNation Ford Wolfchase responded

We appreciate you taking the time to leave us a response, Drew! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 18, 2021

Had a appointment at 9am for a Oil Change. Service did not start till 1:30pm. Day wasted. What's the purpose of a appointment time, if not going to be seen on time. More

by Antonio.alsobrooks72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brittany
Report | Print
Nov 21, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.

Nov 21, 2021 -

Antonio.alsobrooks72 responded

Will do But need adjustmemts on Ford's end. Word is bond!

November 18, 2021

When in for a recall. Barbara was very kind and the job was done fast! More

by dlazenby
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara in service.
Report | Print
Nov 21, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

The only Ford dealer I’ll bring my vehicles to. Great job from start to finish! More

by No name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept - Lee G
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Nov 21, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

Service staff was knowledgeable and easy to work with. Lee is great to work with! More

by dianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Report | Print
Nov 21, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

Every one that I have dealt with is friendly, straight forward & very honest regarding your vehicle. I never go anywhere else. More

by Bettylu.jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault, Tina
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Nov 21, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

Barbara greets you with a smile and the service was great. I was in and out in no time for my oil change. More

by russell.batts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 21, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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