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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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November 18, 2021

Had a appointment at 9am for a Oil Change. Service did not start till 1:30pm. Day wasted. What's the purpose of a appointment time, if not going to be seen on time. More

by Antonio.alsobrooks72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brittany
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Nov 21, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.

Nov 21, 2021 -

Antonio.alsobrooks72 responded

Will do But need adjustmemts on Ford's end. Word is bond!

November 18, 2021

When in for a recall. Barbara was very kind and the job was done fast! More

by dlazenby
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara in service.
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Nov 21, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

Barbara greets you with a smile and the service was great. I was in and out in no time for my oil change. More

by russell.batts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Nov 21, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

The only Ford dealer I’ll bring my vehicles to. Great job from start to finish! More

by No name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept - Lee G
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Nov 21, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

Service staff was knowledgeable and easy to work with. Lee is great to work with! More

by dianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Report | Print
Nov 21, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

Every one that I have dealt with is friendly, straight forward & very honest regarding your vehicle. I never go anywhere else. More

by Bettylu.jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault, Tina
Report | Print
Nov 21, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2021

My truck was 5,000 miles out of warranty and my engine light came on. The manager of the service department (Nick) and our dealer who has sold us every Ford we’ve owned (Mr. Tommy) assisted us with filing More

by lakellum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
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November 16, 2021

Amazing service at the service department! Especially from Lee. He took care of my car and provided 5 star service at every step! More

by Kj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Report | Print
Nov 20, 2021 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2021

Easy to get an appointment, get in and out, and they offer to run it through the car wash on sight! I wouldn't take our family of Fords anywhere else. More

by Arlington Ford Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 19, 2021 -

AutoNation Ford Wolfchase responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a great day!

November 15, 2021

Workers are very knowledgeable and great you with a smile every visit. Great atmosphere and experience was great More

by Abeard815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 19, 2021 -

AutoNation Ford Wolfchase responded

Hello, it is great to read such wonderful comments about your experience with us! If you ever need help, just give us a call. Have a great day!

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