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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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September 12, 2023

Barbara in customer service was excellent. I was traveling from Mississippi to Georgia and had a breakdown she took care of me immediately I was told by the other Ford service places that I ha More

by jamesh0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara in-service
Sep 16, 2023 -

AutoNation Ford Wolfchase responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2023

My service representative was absolutely excellent along with the service manager my service advisor was very helpful and nice to talk with she explained everything to me and how long it would take for the More

by Ronnie Presley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Myers & the service manager
Sep 16, 2023 -

AutoNation Ford Wolfchase responded

Hello Ronnie, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2023

service is good when you can get an appointment Barbara and Lee are great to work with More

by mrholt
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
lee,barbara
Sep 16, 2023 -

AutoNation Ford Wolfchase responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2023

I was very satisfied with the customer service depatment. The wait time was reasonable. Cudos to Barbara Henson who went out of her way t o accommodate me so l could make my doctor appointment which was sche More

by correctionprofessional
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Henson
Sep 12, 2023 -

AutoNation Ford Wolfchase responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

Barbara was prompt and courteous and the team got the recall repairs completed the same day. More

by rodparkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Sep 10, 2023 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 01, 2023

Great job on service for our bronco. Service manager very friendly and helpful thank you More

by ksanders1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 04, 2023 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2023

My wife and I have bought several vehicles from this dealership and the service that we receive is what keeps bringing us back.It has always been exceptional. The service manager,Nick,and our service w More

by junedon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK,BARBARA
Sep 03, 2023 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2023

I was greeted and questioned courteously by the service writer. Vibration rattles were somewhat corrected. I was told my transmission complaints were normal. Don’t like it. More

by Mitch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Henson
Sep 03, 2023 -

AutoNation Ford Wolfchase responded

Hi Mitch, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2023

Lee has always been very helpful. My car was taken care of in the right time More

by dwilsoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Aug 30, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

Work was performed and faster than what was quoted. Dealership was clean and well organized. More

by Travisdollar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Douhit
Aug 29, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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