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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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February 01, 2022

Brought my car in for service. The young lady that signed me in was very friendly and accommodating. Unfortunately I was told it would take two to three weeks for the repairs. Two days later the call cam tha More

by fr.ernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
Feb 05, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

January 31, 2022

Outstanding customer service. My vehicle was serviced in a professional and timely manner. I received a free carwash as an added bonus. The service advisor kept me abreast of things as my car was being serv More

by mcneelyal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Stacks
Feb 03, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

I worked with Lee and he understood my needs and worked hard to make sure my car was serviced in good time. More

by MachE-guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
Feb 01, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

January 28, 2022

Brought my Explorer in for oil change and tire rotation. Was not aware it was time for my 30,000 mile checkup. I was sure this would be an all day affair, but I was done shortly after lunch. (I was waiting More

by Bridget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Jan 31, 2022 -

AutoNation Ford Wolfchase responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

January 28, 2022

Nick and the service team, routinely deliver dependable, timely service! They represent AutoNation Ford Lincoln Wolfchase at the highest level! More

by AutoNation Delivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rowell, Gary Douthitt
Jan 31, 2022 -

AutoNation Ford Wolfchase responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

January 28, 2022

Scheduled my service for a specific time and the service team started the service accordingly. My service would take several hours, they offered me the opportunity to meet my commitments later in the day. a More

by Butch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and ????
Jan 31, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

January 27, 2022

Great service. Always willing to go the extra mile! Always meets the need of my vehicle. More

by nsnoddy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Jan 30, 2022 -

AutoNation Ford Wolfchase responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2022

Customer service at Wolfchase Ford has gone downhill fast. Started off excellent and in the last year or so has gotten so bad that I'm now looking for another dealer for repair work. Delays are one thin More

by MarcB1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barbara
Jan 28, 2022 -

AutoNation Ford Wolfchase responded

Hello, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Ford Wolfchase. We would like the opportunity to address your concerns. Please reach out to us directly at (901) 209-1257 when you have a chance. Thank you, and we look forward to hearing from you.

January 24, 2022

fast, courteous, profestional, and correct service. would recommend to anyone needing taking good care of More

by dgdodson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
gary
Jan 28, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you so much for the positive review! We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.

January 23, 2022

Always courteous and willing to help their customers. Been able to work around my schedule. More

by debsewhat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Appointment Desk
Jan 27, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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