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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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February 10, 2022

Everyone at the dealership were very helpful and nice. My problem was solved in a reasonable amount of time. And my tech also tried to help me save some money. I will be a return customer. Thank you More

by TashaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Feb 12, 2022 -

AutoNation Ford Wolfchase responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 08, 2022

Gary, Lee, Shelby, and Nick know how to take care of customers. All very awesome More

by cneal429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 11, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 07, 2022

The work performed was completed within the timeframe given but we had to wait 2 months to get an appointment. My 2015 Transit Connect had two recalls along with an oil change and new wiper blades. I am More

by thetaxman01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Maxey
Feb 11, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 05, 2022

Everyone was professional and very courtesy. I went for a recall that took 6 months to get an appointment. Was going to wait upon arrival was told would take at least 2 day due to limited staffing. I was pho More

by Tbswinrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Feb 08, 2022 -

AutoNation Ford Wolfchase responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 04, 2022

Timely and professional service. Some of the service items required outside of the box thinking and approaches. Ongoing More

by Jeff Bernard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney, Joseph
Feb 08, 2022 -

AutoNation Ford Wolfchase responded

Hi Jeff, thank you so much for your positive comments about AutoNation Ford Wolfchase! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2022

The service they provide has been good every time I've gone there. Thumbs up More

by Rodbrown54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Feb 08, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 04, 2022

The dealership is fine but I do not understand why an oil change takes over 2 hours when you have an appointment. More

by bmaher3931
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britney
Feb 08, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2022

Outstanding customer service! I would highly recommend giving Lee a call in the service department for all of your service needs. He was pleasant, professional and kept me informed of the progress. We a More

by AllieMac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Feb 07, 2022 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

February 03, 2022

Great customer service! Job was done in a timely manner. I will be going back for my next service. More

by Gemma.washington
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone at the service department
Feb 07, 2022 -

AutoNation Ford Wolfchase responded

Hello Gemma, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk! Have a great day!

February 02, 2022

People are very attentive, and put you first. Lee explain what was to be done. It was a 45000 mile service, new tires, new battery, and recall notice. Got a rental car from Enterprize. The Dealers More

by Grey Wolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Feb 07, 2022 -

AutoNation Ford Wolfchase responded

Hi Grey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for leaving us this response!

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