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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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February 20, 2022

Paid 143. 00 for an oil change. Have no idea what I paid for. 15.00 in miscellaneous charges, an additional 20.00 by an air filter I had replaced. Basically the More

by Dv3982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barbara and Jeff Smith
Feb 23, 2022 -

AutoNation Ford Wolfchase responded

Hi, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (901) 209-1257 so we can work towards a resolution. We look forward to hearing from you.

February 19, 2022

This visit and service was perfect, great attention and explanation from Gary. There is no doubt that the changes the administration did are making a difference. Thanks More

by salpox8768@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 22, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 17, 2022

Always have had a good experience at the Auto Nation Ford Dealer. Ed keeps me informed and explains any service needed. Dropping off and picking up my truck goes smoothly and they are friendly and profession More

by marikay46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed, check out person, and person who answers phone when I call.
Feb 20, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2022

I was having my oil changed when an urgent matter called for me to leave ASAP. I told Mr. Lee Gault and he arranged to move my service forward so that I could get to my child who was sick at school. I just More

by antoniojns966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Lee Gault
Feb 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 17, 2022

Made online appointment very easy and selected a time that met my schedule. I arrived signed in and waited in a very nice customer lounge area. Service was completed in a timely manner and off I went , A More

by rileyvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Brown
Feb 18, 2022 -

AutoNation Ford Wolfchase responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 16, 2022

They have always been on spot with service on all my vehicles and also in a professional and timely manner no matter what the issue. More

by Harleychapp62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rowell
Feb 20, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 15, 2022

Ed Stacks, Jr was very friendly and attentive. He informed me about everything that the mechanics would do. The dealership also washed my truck! Boy did it need that. More

by chawk70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stacks Jr
Feb 17, 2022 -

AutoNation Ford Wolfchase responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2022

I believe this is a great dealership. I gave them 4 stars, because it would be nice if I can get a complete service when bringing in my vehicle for service. I have an outstanding issue wi More

by kamitchell557
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 16, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Feb 16, 2022 -

kamitchell557 responded

I love bringing my vehicle to AutoNation Ford Wolf chase. Great customer services every time!!

February 11, 2022

Good fair looking for there customers best well fair Lon time and timely updates on your vehicle and Respect More

by ran1965.jl@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Gray
Feb 15, 2022 -

AutoNation Ford Wolfchase responded

Hi, we appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.

February 10, 2022

AutoNation Ford at Wolfchase is my "go to" location for service. The employees are professional, friend and courteous. My service tech, Lee is the best as well as the other employees. More

by Phletia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Feb 14, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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