AutoNation Ford Wolfchase - Service Center
Memphis, TN
671 Reviews of AutoNation Ford Wolfchase - Service Center
I purchased 4 Cooper tires in January 2020. After several months, I had issues with 2 tires constantly losing air pressure. One tire was finally replaced under the 2 year Road Hazard Warranty. After several months, I had issues with 2 tires constantly losing air pressure. One tire was finally replaced under the 2 year Road Hazard Warranty. The second tire was recently resealed to the rim and has not lost air pressure in the last 3 weeks. I believe the problem has been resolved after 2 years of constantly losing air pressure. I want to thank Shelby for working with me and understanding my extreme frustration with Cooper tires. More
Satisfied they always treat me with respect and are courteous. Sometimes the wait is long so I usually leave my car and wait till they call me. courteous. Sometimes the wait is long so I usually leave my car and wait till they call me. More
After setting up an appointment, I am told that they would have to keep my truck for 2 weeks to replace a pulley and the door actuator. I understand being behind but it was a waste of time to be told th would have to keep my truck for 2 weeks to replace a pulley and the door actuator. I understand being behind but it was a waste of time to be told that it would take that long to do 2 repairs which take less that 4 hours to do. I know because I did it myself in 5 hours with the help of a YouTube video and no real mechanical skills. Second problem I had was that they are so backed up that recall work (which there is 3 items on my truck) is backed up until June. Will never go back. More
The service was great, we were kept informed every step of the way. We bought our Expedition from Wolf Chase and we always bring it back for service. of the way. We bought our Expedition from Wolf Chase and we always bring it back for service. More
It is always a pleasure when I have AutoNation take care of my car. They listen to what I say, they do what I ask. I never doubt the quality of service. That is why I have bought several cars from them a of my car. They listen to what I say, they do what I ask. I never doubt the quality of service. That is why I have bought several cars from them and have always had my maintenance done there. More
Good Customer service will always have a customer coming back. good customer will always have me coming. Wait time was to long for someone that had a appointment 8:00 to almost 12:00 to long. overall love c back. good customer will always have me coming. Wait time was to long for someone that had a appointment 8:00 to almost 12:00 to long. overall love coming to get my car serviced there. facility always clean,bathroom clean,chairs comfortable to sit in while you wait. workers are friendly and always speaking and checking to see if you okay i love it 😊😊 More
I had an appointment that I had to make 2 months in advance for a luggage rack on recall that might be loose. When I arrived the man I had the appointment with said it might be 6-7. He never offered a advance for a luggage rack on recall that might be loose. When I arrived the man I had the appointment with said it might be 6-7. He never offered a ride home. I am a single woman 73 years old. More