AutoNation Ford Wolfchase - Service Center

Facility is nice and employees are friendly but attention to cleanliness in the vehicle is lacking. After servicing my F250 I went to get into the truck and there was grease on the floor mats and carpet and to cleanliness in the vehicle is lacking. After servicing my F250 I went to get into the truck and there was grease on the floor mats and carpet and step into the truck by the seat. I had stayed at the dealership to wait for the truck to get serviced so the last thing I wanted to do was go back into the dealership to speak with a manager about it. I had my 3 yr old daughter with me and she was over waiting. They also did not bring it to my attention that my bill was going to be almost double compared to previous oil changes due to the massive increase in product prices and labor. They did rectify that with a discount on top of the military discount that we receive. My husband has taken our truck here for three years and has not had an issue in the past. We will continue to use them for service but will have to be more diligent on details. More

From the first I arrived the Professional hit Me Immediately and I was Satisfied Immediately Immediately and I was Satisfied Immediately More

Customer Service in sales, service and the front desk is always excellent. I called to schedule service and was scheduled for the next morning. always excellent. I called to schedule service and was scheduled for the next morning. More

Arrived to exchange a dead battery that was still under warranty and received excellent service and received a new battery. warranty and received excellent service and received a new battery. More

great service with Ms Barbara service done as expected would recommend dealership to others thanks would recommend dealership to others thanks More

Excellent customer service. My service advisor, Lee Gault, always exceeds my expectations. Everyone is very friendly, too! My service advisor, Lee Gault, always exceeds my expectations. Everyone is very friendly, too! More

The staff was nice and they did things in a timely matter. My rep was quick to respond and my car was fixed quickly. ❤️ matter. My rep was quick to respond and my car was fixed quickly. ❤️ More

Prompt fast service setup online. They opened promptly on time and tuck my truck in as an 0700 appointment. Brittney was the advisor and kept me informed- I reached out to her by emai They opened promptly on time and tuck my truck in as an 0700 appointment. Brittney was the advisor and kept me informed- I reached out to her by email and she replied and called with final diagnosis and cost of fox for f250 6.7. They corrected my problem- same day- water pump (primary) and recall service for def heater. The only problem I encountered was the overnight drop, I inquired about- they do have one but you have to park at the closed and locked service gate which Is parallel to the street and is small so, really one cannot park there. A good experience. More

I have always trusted them to do good work. It is not the place to sell a car I found out over a year ago. For My Grand Marquis that looks new and everything works on it, they offered me $500.! It is not the place to sell a car I found out over a year ago. For My Grand Marquis that looks new and everything works on it, they offered me $500.! At the time it had only 104,000 miles on it. Now it only has 107,000 miles on it. I have been offered $5000. for it by an individual. More

The service was great. Gary worked hard to get my car in for a oil changes and check out my A/C. He squeezed me in and got me back up and running. Only issue was durin Gary worked hard to get my car in for a oil changes and check out my A/C. He squeezed me in and got me back up and running. Only issue was during the tire rotation they did not check the tire pressure and my car was pulling to the right and the my tire light came on. Once I stopped and filled it up it was fine I just thought they should have checked that at the time of rotation. More