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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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April 20, 2022

My appointment was at 10 am and I was out of there at 3:30. Yes, the wait was long, out of the dealerships control due to employees out and over booking, but I came prepared. Gary Douthitt was very profe More

by Gailsmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt,
Apr 24, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your kind review; we are happy to pass along your comments to Gary here at AutoNation Ford Wolfchase! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2022

Great service! !!!! Advisor friendly and informed me of everything I needed for my vehicle, thanks More

by paulafrederick620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Apr 22, 2022 -

AutoNation Ford Wolfchase responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 18, 2022

Wolfchase Ford is always available to service my vehicle. I feel confident that when my care is returned that I received the service I paid for. More

by Amelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt
Apr 21, 2022 -

AutoNation Ford Wolfchase responded

Hi Amelia, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2022

I only take my truck to Wolf-Chase Honda (where I bought the truck) for service The service advisors I use are either Skyler or Dexter. They are both very friendly and strive for courteous and professional More

by JWHAYSLIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter and the waiting room hostess
Apr 21, 2022 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 17, 2022

Management is very attentive to customer concerns, and prompt to correct discrepancies real or perceived. More

by JCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Apr 21, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 15, 2022

I can expect and receive top notch service. I’m comfortable with bringing me vehicle for service. More

by Bob H
Recommend Dealer
Yes
Employees Worked With
Barbara Meyers
Apr 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 14, 2022

The service I received was professional and courteous. I hooe the shuttle bus will return. More

by Superbad12017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Apr 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2022

Always a wonderful experience here! Bought my car new from this dealership and the service department has taken such good care of me and my car ever since. Very personable, courteous, a More

by kenleeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, Lee, Smiley, Brittany
Apr 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 12, 2022

I have been pleased with the service rendered in a timely manner. The employees are very cooperative. Thanks for taking care of my needs. More

by alst320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Apr 14, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2022

I get great service from Livie Gault, He is very thorough and always resolves any issues I have. More

by bburgus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Livie Gault
Apr 15, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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