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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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May 03, 2022

Been coming here for years, they strive to make the customer satisfied. Shelbi worked hard to get me scheduled, etc. More

by lj235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelbi Blackburn
May 06, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2022

I was please with everything except the wait time. I came in to the dealership in January and had to wait until April 28th to get my freezing door lock repaired. More

by barry.jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly
May 05, 2022 -

AutoNation Ford Wolfchase responded

Hi Barry, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 02, 2022

I have been a Ford customer for 30 years It’s the only time i was treated like a mark in a scam. Don’t think I’ll be going back to any Auto Nation dealership More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mechanic (technician )
May 05, 2022 -

AutoNation Ford Wolfchase responded

Hi Bruce, we appreciate you taking the time to respond. The staff at AutoNation Ford Wolfchase take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

April 27, 2022

Wonderful service from Lee Gualt and what a clean, neat facility! Great experience all around. Would recommend. More

by teresa.t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Apr 29, 2022 -

AutoNation Ford Wolfchase responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.

April 27, 2022

Good work happy with the service they preformed Gary is the best advisor ever hands down. More

by eddie.crosslin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Apr 30, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 26, 2022

My service experience was excellent. My service advisor was out day of service, his co-workers were right there to help me get checked in, very friendly and knowledgeable. More

by goodsport883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
Apr 28, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2022

working with their used car service dept. has been a good experience. have taken care of my issues and questions in a timely fashion and have followed up to make sure that have been satisfied More

by benjiewms1@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOESEPH WALLACE SALESMAN & NICK RAWELL USED CAR MANAGER
Apr 27, 2022 -

AutoNation Ford Wolfchase responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

April 23, 2022

service was quick and friendly personal clean waiting area washed vehicle and drve to me and thanked me for coming in More

by mildred46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Apr 26, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 22, 2022

They always go above and beyond. Lee and his team communicate with you every step of the way. More

by kevin.schultz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Apr 24, 2022 -

AutoNation Ford Wolfchase responded

Hi Kevin, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2022

My service experience for my vehicle was excellent. My service adviser, Lee, communicated with knowledge and clarity and the wait time was good. It was very easy to get an appointment. I'm pleased wit More

by danniespears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Apr 25, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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