AutoNation Ford Wolfchase - Service Center
Memphis, TN
671 Reviews of AutoNation Ford Wolfchase - Service Center
I went in for a tire repair, but needed a replacement. They initially installed the incorrect tire. After discovering the mistake, they went the extra mile to correct the problem and prevent my driving They initially installed the incorrect tire. After discovering the mistake, they went the extra mile to correct the problem and prevent my driving on a spare for days. Gary was sincerely apologetic about the problem. The lady answering the phone was rude and dismissive More
Difficult problem that required several trips to the dealership for troubleshooting. While it was frustrating to have to keep coming back, the team took very good care of me and went above and beyond t dealership for troubleshooting. While it was frustrating to have to keep coming back, the team took very good care of me and went above and beyond to drill down and resolve my problem. More
The folks at AutoNation Bartlett are super! I made my appointment through the Ford Pass app to take care of 2 recalls. Gary Douthitt, assistant service manager, was so nice and accommodating! I made my appointment through the Ford Pass app to take care of 2 recalls. Gary Douthitt, assistant service manager, was so nice and accommodating! More
Lee Gault is a tremendous Service Advisor. He gets it done right and goes out of his way to ensure that my Expedition is well taken care of. He gets it done right and goes out of his way to ensure that my Expedition is well taken care of. More
Lee Gault has always been extremely helpful and courteous when I bring my vehicle into you dealership. He has always got my vehicle back to me when promised with all services completed. Thanks Lee for a gr when I bring my vehicle into you dealership. He has always got my vehicle back to me when promised with all services completed. Thanks Lee for a great job! More
Left my SUV the night before and came back to get it. Only needed an oil change and tires looked at. Everything was done in a timely manner and ready when I picked it up...Slight problem with forgetting Only needed an oil change and tires looked at. Everything was done in a timely manner and ready when I picked it up...Slight problem with forgetting to look at tires brought back Sunday and Barbara was amazing and had it taken care of in 20 minutes! Even with a mess up I still appreciate their work of getting it taken care of. More