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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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August 26, 2022

The staff provided excellent Customer Service in all areas. Barbara was very attentive to my needs. More

by Rgallag128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Aug 31, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

Great and fast service. Getting an appointment was easy and the team was extremely helpful. More

by rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda
Aug 30, 2022 -

AutoNation Ford Wolfchase responded

Hi Rod, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

I went in for a tire repair, but needed a replacement. They initially installed the incorrect tire. After discovering the mistake, they went the extra mile to correct the problem and prevent my driving More

by alicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 30, 2022 -

AutoNation Ford Wolfchase responded

Hi Alicia, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 25, 2022

Difficult problem that required several trips to the dealership for troubleshooting. While it was frustrating to have to keep coming back, the team took very good care of me and went above and beyond t More

by jeffbernard701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Jacob
Aug 30, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 24, 2022

I moved here from Az. and brought my 2020 Edge to get my oil changed. Friendly team and fast service More

by hguimil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and Shelby
Aug 28, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2022

The folks at AutoNation Bartlett are super! I made my appointment through the Ford Pass app to take care of 2 recalls. Gary Douthitt, assistant service manager, was so nice and accommodating! More

by rvigus88
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt, assistant service manager
Aug 28, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2022

Lee Gault is a tremendous Service Advisor. He gets it done right and goes out of his way to ensure that my Expedition is well taken care of. More

by bnelson10303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Aug 28, 2022 -

AutoNation Ford Wolfchase responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2022

Everything was great but they didn’t apply my coupon. I had a 10% off and they ignored it. More

by Parkertnb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 28, 2022 -

AutoNation Ford Wolfchase responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 23, 2022

Lee Gault has always been extremely helpful and courteous when I bring my vehicle into you dealership. He has always got my vehicle back to me when promised with all services completed. Thanks Lee for a gr More

by Jack Coleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Aug 27, 2022 -

AutoNation Ford Wolfchase responded

Jack, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 22, 2022

Left my SUV the night before and came back to get it. Only needed an oil change and tires looked at. Everything was done in a timely manner and ready when I picked it up...Slight problem with forgetting More

by wehavefords
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Aug 26, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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