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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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September 16, 2022

Shout out to Lee Gault, my service advisor. He always makes you feel at home. takes care of your needs. Went there for an oil change and tire rotation, out in an hour and at a very good pric More

by markdornellas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Sep 19, 2022 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 16, 2022

Barbara handled the write up etc and Anthony Vernon was the mechanic. Everything went exactly as they said it would. No issues no problems and it was ready when they told me it would be. More

by Shane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Myers, Anthony Vernon
Sep 19, 2022 -

AutoNation Ford Wolfchase responded

Hi Shane, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 15, 2022

My service tech was courteous, efficient and thorough about expectations of my service, cost and estimated pickup time. More

by adrienek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Kenyon
Sep 19, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 14, 2022

Excellent service where in def and to the point on everything. Didn’t push anything on me I got in and got out in perfect timing actually shorter than was expected 100% great service imo will def cont More

by Thite5624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Kenyon and Jacob Humphrey
Sep 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2022

The people from the operator to the maintenance manager were very helpful in letting me know when my truck would be ready after having some warranty work completed More

by Donsnyder14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stacks Jr.
Sep 12, 2022 -

Donsnyder14 responded

Ok

Sep 16, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 10, 2022

The service writer, Barbara, was great. My appointment was at 8:30 and the service was completed around 10:45-11:00. Waiting on service (oil change and a tire rotation) should be done in no More

by AProv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Sep 14, 2022 -

AutoNation Ford Wolfchase responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Wolfchase take our reviews very seriously. If you'd like, please contact our General Manager at (901) 209-1257. We'd appreciate the chance to make your experience a positive one.

September 09, 2022

The services provided (new tires, alignment, oil change, and electronic syncing were done in a professional manner. More

by wedwards3132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Sep 13, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2022

I am always treated with the respect when visiting this dealership my work was completed in a timely manner and they did not try and push me into buying more service, More

by Arleemclucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie
Sep 12, 2022 -

AutoNation Ford Wolfchase responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 07, 2022

Since purchasing my Ford F-150 at AutoNation they have "stepped up" every time an issue of service has required. Good shop, great people. More

by wtrfwler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rowell
Sep 12, 2022 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

September 05, 2022

Gray was very nice and polite and help for with my questions. Gray and the lady at the counter for check out was very nice. More

by Darlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 11, 2022 -

AutoNation Ford Wolfchase responded

Hi Darlene, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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