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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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September 24, 2022

Great service from the initial phone call on! Very friendly and knowledgeable staff. Great job! More

by SSHRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara, Nick
Sep 28, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2022

They were warm and friendly the waiting area was very nice and clean. I was giving up dates on a regular basis about my vehicle. I was glad I made the choice to come there. More

by Dewaynes64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lee Gault
Sep 26, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

September 22, 2022

Process was generally smooth, arrived earlier than scheduled appointment and they were able to take care of us early, bit of confusion about a service coupon but was eventually corrected More

by Mah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 26, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 21, 2022

Car was towed in and the problem diagnosed, fixed, and ready in a few days. Even got a free car wash while there! More

by Cat Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Sep 25, 2022 -

AutoNation Ford Wolfchase responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 21, 2022

The reason I purchase from AutoNation is the service department! The best in the business!!! More

by jachambers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber,Angel
Sep 25, 2022 -

AutoNation Ford Wolfchase responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 20, 2022

All 3 of my vehicles are serviced here. They take great care of them every time. Won’t go anywhere else. More

by Myerskenny62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rowell and Barbara Myers
Sep 25, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 20, 2022

Easy to schedule appointments. Courteous. Checkin process superb! Efficient. Keep me informed in waiting room. More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 25, 2022 -

AutoNation Ford Wolfchase responded

Hi Tina, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 19, 2022

. If you make an appointment stick to it and stay at the dealership. If you leave your car to run errands with spouse or friend they will put it in line and get to it after they do the people who are waitin More

by RKR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 23, 2022 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 19, 2022

Vehicle was dropped of the evening before for an early morning appointment next day. Done that evening! Barbara kept me informed and discovered I needed an addition item resolved. Had it done and pi More

by Larry Frye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara and Nick
Sep 23, 2022 -

AutoNation Ford Wolfchase responded

Hi Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 18, 2022

Awesome service once again, from top to bottom. I have beeen going here for several years for service work now, and this is a top notch service department. I have met several Technicians, Advisors More

by mpayne78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Lee, Josh
Sep 21, 2022 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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