Back

AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

Sort by
October 07, 2022

I felt some kind of way when I picked my truck up. My truck was already pulled up outside but I didn’t see it. I asked where’s my truck and was told it’s out there and someone waved to the outside. More

by Cl62dubose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service technician and cashier
Oct 12, 2022 -

AutoNation Ford Wolfchase responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.

Oct 12, 2022 -

Cl62dubose responded

I called the number and got an automatic message. There was no GM on the other end!!! Thanks for wasting my time.

October 06, 2022

Communication and Customer Service very low. Had to call and see what status was myself More

by Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stacks
Oct 12, 2022 -

AutoNation Ford Wolfchase responded

Hi Ross, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 06, 2022

good service. They even finished before I expected. I regularly go there for routine service. I especially appreciate the car wash. More

by barry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone likes Barbara.
Oct 12, 2022 -

AutoNation Ford Wolfchase responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 03, 2022

Barbara took care of my flat tire at Auto Nation. Your service Center was swamped but she made me feel like I was her only customer More

by Caing@bellsouth.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Oct 08, 2022 -

AutoNation Ford Wolfchase responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

Autonation Ford Wolfchase has stood behind every vehicle I have purchased from them. I have been buying new Fords for 20 years And have always been satisfied with their service department. More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee and Jacob
Oct 08, 2022 -

AutoNation Ford Wolfchase responded

Hi Jon! We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

Wolf Chase Autonation is where I've been buying my vehicles since 2008. I have lost track of how many I've bought there, but it is now well over 25 so that should let you know how pleased I am with th More

by James "Jay" Edward Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herman Q. Harris
Oct 10, 2022 -

AutoNation Ford Wolfchase responded

James, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 30, 2022

Lee Gault us the best! Keeps me on the road. Highly recommend him and AutoNation FOrd. More

by rnava1555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Oct 06, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are glad we could help! Thanks for the recommendation, and have an amazing day!

September 29, 2022

Great service and pleasant employees. Very helpful from the time my vehicle was brought in. Thanks for the free car wash as well! More

by kgurley2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Oct 06, 2022 -

AutoNation Ford Wolfchase responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 29, 2022

Very timely in performance of requested service. Waiting area was nice and clean. They even provided donuts which was a nice touch. More

by grannyis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Oct 06, 2022 -

AutoNation Ford Wolfchase responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2022

Great dealership and service department. All employees are always nice and helpful and go above and beyond. More

by debbiebringle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee and Jeffrey
Oct 02, 2022 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

...
24
...