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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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December 01, 2023

Lee made everything easy and provided routine updates. Exceptional customer service, great attitude, and pleasant to work with. Bravo Zulu! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Dec 04, 2023 -

AutoNation Ford Wolfchase responded

Hi Scott, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2023

I was very much satisfied with the service and customer service wit Auto Nation Ford. Waiting area was clean and has ample space. I will definitely return to this dealership for future service and will re More

by jlapope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn, Lee
Dec 01, 2023 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 09, 2023

I liked my advisor Gary, John the pickup and delivery person, and Shelby. I will refer anybody to them. They very friendly and helpful. More

by jrodger3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary, John and Shelby
Nov 13, 2023 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2023

I like my advicer. garry.he gives good advice and will ever refer anybody to him. Employers very friendly and helpful More

by boso.marian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry
Nov 06, 2023 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2023

Excellent service every time. they are always courteous and knowledgeable. Would recommend this service department to anyone. More

by jcaldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbars, Jeff
Nov 02, 2023 -

jcaldwell responded

Thank You!

November 01, 2023

I needed a battery for my truck. Stopped at Wolfchase AutoNation and they had exactly what I needed. My service advisor was Gary. He was very nice and helpful. This location is beaut More

by cindyd6080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt
Nov 01, 2023 -

cindyd6080 responded

I needed a battery for my truck. Stopped at Wolfchase AutoNation and they had exactly what I needed. My service advisor was Gary. He was very nice and helpful. This location is beautiful and it was spotless. I highly recommend using them.

Nov 03, 2023 -

AutoNation Ford Wolfchase responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Wolfchase. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 30, 2023

Great staff. Great service. Consistent service. I can just make an appointment and bring my car in. Staff are knowledgeable and kind. More

by Dot Duck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone who worked Saturday October 28
Nov 01, 2023 -

AutoNation Ford Wolfchase responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

Dropped vehicle of Aug 28 with understood 2/3 week wait before diagnostics could be done. Almost 8 weeks later and several phone calls starting week 6 finally get call back and things start moving. Extrem More

by wct3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember rarely spoke to anyone
Nov 01, 2023 -

AutoNation Ford Wolfchase responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Wolfchase. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1257 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 26, 2023

I was on my way after only 90 minutes for an appt that was for 2-3 hours, to install two trim pieces! Everyone was friendly and courteous, as always. Car was neat and clean, inside and out, after their More

by van
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie and Ann
Oct 28, 2023 -

AutoNation Ford Wolfchase responded

We are pleased to hear you had such a positive experience with us, Van! If you ever need help, just give us a call. Happy motoring!

October 22, 2023

I am always going to take my 2020 Ford Escape to AutoNation Ford Wolfchase because I am pleased with the service that I receive and each person that I am in contact with makes me feel like a valued More

by pswalker1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Oct 24, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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