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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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December 12, 2022

I came in due to Recall. They completed the work in a very timely manner, and I was back on my way. More

by kusi555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kenyon JR.
Dec 15, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 12, 2022

Service advisor (Barbara) and service performed were excellent. I appreciate the great work performed by the team. More

by Gcapcsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Dec 15, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 11, 2022

Barbara in the service department does an excellent job of seeing everything is taken care of on our car More

by harperwomantn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Dec 14, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 10, 2022

I highly recommend! ! Nice people, clean environment and really good soft comfortable chairs to sit in. I’ll definitely be back. Barbara is the BOMB More

by mikeboswell64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Dec 13, 2022 -

AutoNation Ford Wolfchase responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2022

Technician Wes Ray is first class, knowledgeable, and takes time to explain issues with vehicle. More

by Chris P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Ed
Dec 12, 2022 -

AutoNation Ford Wolfchase responded

Hello Chris, thank you for your kind review; we are happy to pass along your comments to Wes Ray here at AutoNation Ford Wolfchase! Feel free to stop by if you ever need any more help.

December 08, 2022

I use the service department since i purchased my vehicle from this dealership. Lee is excellent in providing me professional customer service. I'd recommend Wolfchase Ford to anyone needing a vehicle and se More

by glenbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee with Service
Dec 12, 2022 -

AutoNation Ford Wolfchase responded

Hello Glenbrown, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. If you are willing, please call our General Manager at (901) 209-1257 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 08, 2022

Always clean. Appointment made in a timely manner. Asked for oil change which wasn’t part of original request and it was done! More

by xxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim True
Dec 16, 2022 -

AutoNation Ford Wolfchase responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 04, 2022

Customer service is hands down the best in Memphis. I called around everywhere to get a oil change on my brand new F250. Unfortunately the wait time was two (2) weeks everywhere else. I called Autona More

by JCrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Dec 05, 2022 -

AutoNation Ford Wolfchase responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 03, 2022

I made a 7 AM appointment on line. The car needed a new tire, with balance. It wasn't done until after 3 PM. I was told that if I was waiting on the car, at the dealership, it would More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Matt in parts
Dec 06, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 03, 2022

It was a pleasant experience at the dealership. Friendly staff. They accomplished the work within the estimated time I was given while I waited. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Dec 06, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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