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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
671 Reviews

671 Reviews of AutoNation Ford Wolfchase - Service Center

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March 02, 2023

Always courteous and quality work I can schedule my appointment over the internet that works for me More

by Bj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
True
Mar 06, 2023 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 01, 2023

Great service from Ms. Barbara service writer, was able to get my truck serviced in a timely manner, was back on the road since I had a family emergency out of town. More

by yblock239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Barbara
Mar 06, 2023 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 21, 2023

I am very happy with the professional manner my Service Advisor Gary Douthitt got my recall repair handled promptly when the parts were available. I will continue to have Gary handle the service needs of More

by grantrx
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt
Feb 26, 2023 -

AutoNation Ford Wolfchase responded

Hi Grantrx, thank you so much for your positive comments about AutoNation Ford Wolfchase! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2023

Solves all my issues with a smile and competence! Always my place to go for service More

by Chriseyec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 21, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2023

My service agent, Britany was excellent, but after waiting several months rand having an appointment to get my recall repaired, they did not have the part to repair the recall, and now i have to wait More

by lcarrington
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Feb 21, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

Feb 21, 2023 -

lcarrington responded

There is nothing you can do until the part that I have been waiting on for months comes in. The part should have been ordered when I made the appointment to have the recalled part replaced, or I should have been notified that the part was not available when I was receiving all the notifications that reminded me I had an appointment to get the part replaced.

February 14, 2023

This dealership is my favorite. They always take great care of me, whether they are servicing my vehicle or selling me one. I’ve purchased four vehicles from them over the past few More

by Suze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary, Ann
Feb 18, 2023 -

AutoNation Ford Wolfchase responded

Hi Suze, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 10, 2023

Lee, has always been reliable in service suggestions. Can’t get better service any where else. More

by robblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Feb 13, 2023 -

AutoNation Ford Wolfchase responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! If you ever need help, just give us a call. Happy motoring!

February 10, 2023

Was really disappointed this service. They did not wash my car as usual and there were no paper covers in the floor. Service is lacking More

by pc12565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara took keys
Feb 13, 2023 -

AutoNation Ford Wolfchase responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you need more help, our team is available to talk -- safe travels!

February 10, 2023

I deal with the service department, Barbara is top notch 👌. Keeps me informed and always pleasant to work with. More

by Shayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Feb 13, 2023 -

AutoNation Ford Wolfchase responded

Hello Shayne, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! If you ever need help, just give us a call. Happy motoring!

January 30, 2023

The service I receive is always provided in a professional and timely manner. My service advisor makes my car service a breeze. More

by Betty Justice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Feb 03, 2023 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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