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AutoNation Ford Wolfchase

Memphis, TN

Overview
Reviews
Vehicles
4.6
940 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 940 reviews

September 17, 2021

A incredible place to do business with. Always a pleasure going there. Just wish there was more coffee available. More

by Lachar52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee in service department. Great person.
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Sep 25, 2021 -

AutoNation Ford Wolfchase responded

Hi, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 17, 2021

Taken car in for routine maintenance. Did not address issues and cause damage to car More

by debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed
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Sep 25, 2021 -

AutoNation Ford Wolfchase responded

Hi Debbie, thank you for taking the time to leave us feedback. We would like to have a better understanding about your experience. Please reach out to us at (901) 209-1257 at your earliest convenience and we will do our best to resolve this with you.

Sep 25, 2021 -

debbie responded

General manager aware of problem. Still don’t have my car. At body shop for painting. Did get a loaner car. Service manager also aware of problem caused by Ed in service.

September 16, 2021

Awesome customer service!! Addressed all problems with my car. Look forward to seeing you in October. More

by Cindy Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EDWARD
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Sep 24, 2021 -

AutoNation Ford Wolfchase responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 14, 2021

Previously I was not a fan of the service departments at other dealerships. My view has since changed and I thoroughly enjoyed working with Lee Gault and the AutoNation Ford Wolfchase service department. He More

by Allie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
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Sep 16, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2021

Excellent customer service! Mr. Gault is always professional and takes care of my car. Always a great experience. More

by Apowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Gault
Report | Print
Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 13, 2021

Ed … very courteous! Professional, detailedOnly Ed can Ed … very courteous! Professional, detailed Only Ed can work on my mustang! I been to Cadillac of Memphis for my other car . I wish Ed was over ther More

by Staceyhgriffin77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed- words are reliable, I only come back because of Ed..
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Sep 16, 2021 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 12, 2021

My car still says transmission is not in park!! I have lights on saying doors not closed that weren’t when I dropped it off!! My keyboard doesn’t lock my door anymore !! My door does not lock at all!!This More

by Rolanda Lewis
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barbara
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Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hello Rolanda, we appreciate you taking the time to leave us this feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help. Take care!

September 11, 2021

Prompt, timely service. Joseph provided all if the information we needed to make an informed decision. Business office was easy to deal with. Les was great More

by Supremebeing.bernard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Wallace
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Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, thanks for your praise and kind comments about our team. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2021

Happy with attention to my issue, though communication of when they would work me in was inadequate. But in the end I am very satisfied. More

by pet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cannot remember
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Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 10, 2021

Had brake job and oil change done. Got truck back in a reasonable time. Although costly, I left with confidence that it was done right. More

by jmwalla1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Report | Print
Sep 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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