AutoNation Ford Wolfchase

Great service. Service manager and staff very friendly. No appointment needed. Recieved car back within promise time. Waiting area was clean and provided free snac Service manager and staff very friendly. No appointment needed. Recieved car back within promise time. Waiting area was clean and provided free snacks and drinks. More

My recent tire rotation was a disaster. When leaving the dealership, the tire came off of my 2020 Ford Ranger. This happened on 6/25/22, today is 7/02/2022 and I haven't heard back from the When leaving the dealership, the tire came off of my 2020 Ford Ranger. This happened on 6/25/22, today is 7/02/2022 and I haven't heard back from the service manager about his commitment to replacing my tire. I am also experiencing increased vibration at higher speeds. This is starting to become concerning. I called the service manager on 7/01/2022 and left a message as a follow-up. I have yet to receive a call back. I was extremely fortunate to be driving at a very slow speed when the tire came off the truck. I expect more attention to this incident, and certainly more follow-up. More

I have had my truck serviced there for 4 years and I’m always a satisfied customer. always a satisfied customer. More

Outstanding service from the beginning of the order to the final delivery. I've purchased well in excess of 20 vehicles from AutoNation Wolfchase and will have always been a satisfied customer. Shout ou the final delivery. I've purchased well in excess of 20 vehicles from AutoNation Wolfchase and will have always been a satisfied customer. Shout out to Les Taylor and Tommy Barkley. Great representatives for the dealership. More

I have always been happy with Auto Nation Ford Wolfchase, maybe because my Lincoln has always been on warranty and they could charge what they wanted and I was happy with the work. My warranty ran out in J maybe because my Lincoln has always been on warranty and they could charge what they wanted and I was happy with the work. My warranty ran out in June and I had to take my car in for service, which required a mechanic, I also had to wait almost 5 weeks to see one. My car in the warranty time has not seen a mechanic, always an oil changer, so when ever I took it in the things I ask to have checked were only done by my service writer and the service manager. My car needed a belt tension-er and they looked under the hood and said it was fine. Now I take it in to have that work done and it was going to cost me over a thousand dollars, I ask why this was not done when it was under warranty, two years ago, they said they were backlogged, and I ask for it to be covered now and they said "no" it is not under warranty any longer. It was disappointing to hear they say that, because we have bought the 2014 Lincoln there and a $5000 extra package for maintenance and then a new 2018 Ford F150, so we have always given them our business, until now. When I said that the cost was too much and I would take it to someone else, I got the biggest cold shoulder and was handed my key and the bill waved in my face and said never mind I will take care of this. No big deal since all they did was look at it and give me the highest estimate they could come up with, so I was not impressed by Barbara Myers giving me the attitude. I have always given her the best rating but this time her true colors came out when I said I would take it somewhere else, because they should cover it, I brought it in several times while it was under warranty to have the work done, and was willing to leave it all day, but she said they had no mechanics available. How do you run a service department with no or very few mechanics, HOW? I am very dissapointed in this and wish it had not happened, we will never buy a Ford product again! More

Best dealer experience. Everyone from the sales team to the finance manager were great! Fast and efficient. Everyone from the sales team to the finance manager were great! Fast and efficient. More

I enjoy the friendliness and professionalism of the associates, and timely manner service in which service is rendered. Lee Gault is my commendable advisor. Lee goes above and beyond to assist me in associates, and timely manner service in which service is rendered. Lee Gault is my commendable advisor. Lee goes above and beyond to assist me in making the best decisions concerning my vehicle. Ford AutoNation Wolfchase is my dealership recommendation. More

Automation at Wolfchase is the best hands down. I wouldn't trust any other service center with my car. I wouldn't trust any other service center with my car. More

I live at the other end of the state, but I always have my car serviced at Wolfchase AutoNation Ford when I am in Memphis. The service department staff is always so very Courteous. They make you feel rig my car serviced at Wolfchase AutoNation Ford when I am in Memphis. The service department staff is always so very Courteous. They make you feel right at home. I love doing business with them. More