AutoNation Ford Wolfchase

I have bought several cars at Wolfchase Autonation because they treat me like family! Big shout out to Shane and Letz for their patience and making my latest purchase a whole lot of fun! ⭐️⭐️⭐️⭐️⭐️ because they treat me like family! Big shout out to Shane and Letz for their patience and making my latest purchase a whole lot of fun! ⭐️⭐️⭐️⭐️⭐️ More

Shane Dunn was my salesman. He was very professional and genuine. Very nice guy and honest. He was very professional and genuine. Very nice guy and honest. More

Very rude & don't care attitude employee have towards customer like myself. It's sad customer like myself. It's sad More

The employees are very nice and helpful. The waiting area is very comfortable and clean. My car has always been ready on time. The waiting area is very comfortable and clean. My car has always been ready on time. More

I was in need of new tires and brakes and you got me in and out quickly. Service was great. and out quickly. Service was great. More

Very steal oil change which is almost impossible in this day and time I really appreciate their attendive service day and time I really appreciate their attendive service More

Facility is very clean, Staff friendly . pleased with my wait time for servicing my car. pleased with my wait time for servicing my car. More

1. When I scheduled the appointment, I had put it off until I had a number of free days because in addition to the normal service. I was needing repair of the Auto Air Conditioning. I was told that beca until I had a number of free days because in addition to the normal service. I was needing repair of the Auto Air Conditioning. I was told that because of labor shortage, no mechanical was being performed. (This does not lend to a 5 Star rating). 2. When the servicing was done, I noticed that the car had not been washed and sanitized as indicated on the notices that I had been receiving and in line with what had been done in the past. I was told that the complimentary cleaning was still part of the service but that the car wash was broken and the parts would not be available until September. (Definitely not 5 Star rating). 3. After I had left I noticed that the light on the dash showed that I needed an oil change. Later in the morning, I returned and they indicated that the mechanic had apparently failed to reset the service button. (Again, less than 5 Star rating service). 4. Then when I started to record the service charge, I noticed that my INVOICE showed charges of $98.76, but my email invoice as well as my Discover Card account showed a charge of $107.79. I called the business office to get clarification and left a message, but no return call has been received. (That would appear to be two reasons for rating lower than 5 Star). More

Brittney and her manager did an excellent job of helping me out in a timely manner with a dead car battery. I know it’s a very busy time without an appointment although I appreciate you both working with m me out in a timely manner with a dead car battery. I know it’s a very busy time without an appointment although I appreciate you both working with me. More

Expert friendly service provided. I have used this dealer and service department for years. I have bought several trucks over the last 20 years because of this service department, the I have used this dealer and service department for years. I have bought several trucks over the last 20 years because of this service department, their just that good and I always have a good experience. More