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AutoNation Ford Wolfchase

Memphis, TN

4.6
932 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 932 reviews

August 28, 2022

Clean, all new cars have high surcharge over list, not acceptable, counter help cordial and helpful More

by Rnewmancrj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Sep 03, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1257 -- we hope to hear from you soon.

August 28, 2022

When we purchased our vehicle the blinker light was blown. The breaks also needed to be replaced. We had to do both of those on our own. More

by Burns
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth
Sep 01, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Wolfchase. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

Sep 01, 2022 -

Burns responded

There’s really nothing to talk about as we contact the person that sold the car to us and we were advised nothing was covered it. We also let the employee know the blinker was out. They didn’t even service the vehicle before we left. They just pulled the stickers off the window.

August 27, 2022

Very friendly and incredibly fast service. Offered to wash my car. Only improvement I suggest is better coffee and snacks in the waiting room. More

by rick.chernitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall
Aug 31, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

The staff provided excellent Customer Service in all areas. Barbara was very attentive to my needs. More

by Rgallag128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Aug 31, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

Stephon was our salesman and we were very happy with the service he provided. The entire process from selection, to test drive and financing was very simple and painless. We were more than pleased with our More

by Newfordexplorer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephon, Curtis
Aug 31, 2022 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

The dealership was very clean, all personnel was very friendly, my sales person was very knowledgeable and very friendly and professional and attentive to what I was looking for. More

by Bella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac and the finance manager
Aug 31, 2022 -

AutoNation Ford Wolfchase responded

Hi Bella, it is great to read such wonderful comments about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2022

Purchased 2022 Ford Explorer. Sales Agent was HQ Rogers. He was very personable and knowledgeable of the purchasing process and the vehicle information. He did not rush me and too More

by howe2250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les and Pete
Aug 31, 2022 -

AutoNation Ford Wolfchase responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2022

Difficult problem that required several trips to the dealership for troubleshooting. While it was frustrating to have to keep coming back, the team took very good care of me and went above and beyond t More

by jeffbernard701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Jacob
Aug 30, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

Great and fast service. Getting an appointment was easy and the team was extremely helpful. More

by rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda
Aug 30, 2022 -

AutoNation Ford Wolfchase responded

Hi Rod, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

I went in for a tire repair, but needed a replacement. They initially installed the incorrect tire. After discovering the mistake, they went the extra mile to correct the problem and prevent my driving More

by alicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 30, 2022 -

AutoNation Ford Wolfchase responded

Hi Alicia, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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