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AutoNation Ford Wolfchase

Memphis, TN

4.6
932 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 932 reviews

November 24, 2022

Lee Gault was able to get my truck in and serviced on short notice before I went out of town and took care of all my needs! His communication is always excellent and will be going back there souly becaus More

by Pwestfield96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi (Lee) Gault
Nov 25, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 23, 2022

My service advisor, Barbara Myers keeps me informed, answered all my questions, She makes sure that everything is done correctly and if there is any problems, she takes care of it. More

by DANJACOBS112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Nov 25, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 23, 2022

I own a Mustang that had a recall for the rear backup camera for repair. Recall repair was done in a timely fashion and all the crew was professional! Good job all! More

by Mustang Sally
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara in service
Nov 25, 2022 -

AutoNation Ford Wolfchase responded

Hi Mustang, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 22, 2022

Took my F150 in for service, and Autonation Ford went above and beyond what was required of them. I don’t normally leave reviews, but the folks here will make sure you are taken care of! More

by Brad B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 24, 2022 -

AutoNation Ford Wolfchase responded

Hi, thanks for your praise and kind comments about our team. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 22, 2022

Thank you for your great work and financial help getting our car fixed! Great Team! More

by Jen Wen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Barbara
Nov 24, 2022 -

AutoNation Ford Wolfchase responded

Hi Jen, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2022

Turned a frustrating recall into a less frustrating experience. Good communication and a pleasant overall experience with the service techs. Thank you. More

by jcurler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech
Nov 23, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 17, 2022

Good service and friendly people, there was some confusion on what service are by appointment and which are done by coming in for same day service Otherwise a very good service department More

by Phil G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Nov 21, 2022 -

AutoNation Ford Wolfchase responded

Hello, We appreciate you taking the time to leave us a response, If you'd like, please contact our General Manager at (901) 209-1257. We'd appreciate the chance to make your experience a positive one.

November 16, 2022

Way too expensive but honest I could not afford to have the water pump put on but they did keep it and do the recalls I think him for that but charge me $154 which I had to borrow to pay so there’s no empa More

by Ruffintabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 21, 2022 -

AutoNation Ford Wolfchase responded

Hello, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (901) 209-1257 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 16, 2022

AutoNation Wolfchase has taken care of our company cars and trucks over the past 19 years and we have seen it grow into one of the best facilities with the best service department within the Memphis area. More

by john.kelyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Gult
Nov 20, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 14, 2022

Service writer very nice. Service took longer than expected for just an oil change and wiper blade change, I made an appointment. They charged $23 to just put on windshield wi More

by EMR
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Wolfchase. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1257 to discuss what we can do to help.

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