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AutoNation Ford Wolfchase

Memphis, TN

4.6
932 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 932 reviews

December 21, 2022

Barbara was amazing, I was greeted at designated service time and she took care of everything. Discussed pick up time of 2:00 pm and they were finished an hour early. Professional and timely will definitely More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
December 15, 2022

I really do not believe the team that (supposedly) performed work on my f150 didn't do all that I requested. Plus whatever was done was very sloppy workmanship. I asked to have my transmission filter More

by kennwill7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Forgot there names
Dec 19, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (901) 209-1257 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

December 13, 2022

I have been taking my F150 to this location for maintenance for the last four years, there is no doubt that they have changed and improved their service quality level from regular to great! More

by salpox8768@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Dec 16, 2022 -

AutoNation Ford Wolfchase responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 12, 2022

I absolutely love coming here getting my car serviced. The service department is the best they're fast friendly and knowledgeable. Plus mr.lee goes above and beyond each and every time. More

by K.sherell82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Dec 15, 2022 -

AutoNation Ford Wolfchase responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 12, 2022

I came in due to Recall. They completed the work in a very timely manner, and I was back on my way. More

by kusi555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kenyon JR.
Dec 15, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 12, 2022

Service advisor (Barbara) and service performed were excellent. I appreciate the great work performed by the team. More

by Gcapcsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Dec 15, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 11, 2022

Barbara in the service department does an excellent job of seeing everything is taken care of on our car More

by harperwomantn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Dec 14, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 10, 2022

I highly recommend! ! Nice people, clean environment and really good soft comfortable chairs to sit in. I’ll definitely be back. Barbara is the BOMB More

by mikeboswell64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Dec 13, 2022 -

AutoNation Ford Wolfchase responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2022

Technician Wes Ray is first class, knowledgeable, and takes time to explain issues with vehicle. More

by Chris P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Ed
Dec 12, 2022 -

AutoNation Ford Wolfchase responded

Hello Chris, thank you for your kind review; we are happy to pass along your comments to Wes Ray here at AutoNation Ford Wolfchase! Feel free to stop by if you ever need any more help.

December 08, 2022

I use the service department since i purchased my vehicle from this dealership. Lee is excellent in providing me professional customer service. I'd recommend Wolfchase Ford to anyone needing a vehicle and se More

by glenbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee with Service
Dec 12, 2022 -

AutoNation Ford Wolfchase responded

Hello Glenbrown, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. If you are willing, please call our General Manager at (901) 209-1257 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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