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AutoNation Ford Wolfchase

Memphis, TN

Overview
Reviews
Vehicles
4.6
936 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 936 reviews

March 13, 2023

Waited almost 3 hours for a simple oil change with an appointment and asked about the washer fluid being changed and was assured it is the first thing they did. At checkout explained that the washer flui More

by Sad Ford Escape Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Timothy
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Mar 17, 2023 -

AutoNation Ford Wolfchase responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Wolfchase. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1257 -- we hope to hear from you soon.

March 09, 2023

Mr.Livie always make sure to go over and beyond for his customers and it is always greatly appreciated! More

by ejt7288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Livie Gault
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Mar 13, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 09, 2023

I always receive great service from Barbara. Had a nice chat with Nick and so glad to hear that Jacob is back. Good to see everyone working together and taking care of all the customers. A very More

by Labeequeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara and Nick
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Mar 13, 2023 -

AutoNation Ford Wolfchase responded

Hello , we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 08, 2023

My salesman and everyone I worked with was super grate and very helpful. The dealership was vey clean and everything was very well kept. Great experience. More

by andyengland1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael. Sales
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Mar 12, 2023 -

AutoNation Ford Wolfchase responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 06, 2023

Never even started the truck up looked at the telemetry data never moved they did not fix my issue brand new F150 with modem problem. Terrible I will find another dealer. More

by memphiseaglescout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
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Mar 10, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

March 02, 2023

Always courteous and quality work I can schedule my appointment over the internet that works for me More

by Bj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
True
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Mar 06, 2023 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 01, 2023

Great service from Ms. Barbara service writer, was able to get my truck serviced in a timely manner, was back on the road since I had a family emergency out of town. More

by yblock239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Barbara
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Mar 06, 2023 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 23, 2023

As always, we were welcomed and greeted with kindness. It was easy to get an appointment. The service department took care of all of our needs regarding the oil change, and we were able to leave in time t More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee
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Feb 27, 2023 -

AutoNation Ford Wolfchase responded

Hi Kimberly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 22, 2023

Went in for a vehicle and they took great care of me! Matt and Curtis were great! Left with the exact vehicle I went to look at! More

by mellissadozier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Curtis
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Feb 26, 2023 -

AutoNation Ford Wolfchase responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2023

I am very happy with the professional manner my Service Advisor Gary Douthitt got my recall repair handled promptly when the parts were available. I will continue to have Gary handle the service needs of More

by grantrx
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt
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Feb 26, 2023 -

AutoNation Ford Wolfchase responded

Hi Grantrx, thank you so much for your positive comments about AutoNation Ford Wolfchase! Please don't hesitate to reach out if there's anything additional we can do for you.

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