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AutoNation Ford Wolfchase

Memphis, TN

4.6
932 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 932 reviews

March 06, 2023

Never even started the truck up looked at the telemetry data never moved they did not fix my issue brand new F150 with modem problem. Terrible I will find another dealer. More

by memphiseaglescout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Mar 10, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

March 02, 2023

Always courteous and quality work I can schedule my appointment over the internet that works for me More

by Bj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
True
Mar 06, 2023 -

AutoNation Ford Wolfchase responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 01, 2023

Great service from Ms. Barbara service writer, was able to get my truck serviced in a timely manner, was back on the road since I had a family emergency out of town. More

by yblock239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Barbara
Mar 06, 2023 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 23, 2023

As always, we were welcomed and greeted with kindness. It was easy to get an appointment. The service department took care of all of our needs regarding the oil change, and we were able to leave in time t More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee
Feb 27, 2023 -

AutoNation Ford Wolfchase responded

Hi Kimberly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 22, 2023

Went in for a vehicle and they took great care of me! Matt and Curtis were great! Left with the exact vehicle I went to look at! More

by mellissadozier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Curtis
Feb 26, 2023 -

AutoNation Ford Wolfchase responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2023

I am very happy with the professional manner my Service Advisor Gary Douthitt got my recall repair handled promptly when the parts were available. I will continue to have Gary handle the service needs of More

by grantrx
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Douthitt
Feb 26, 2023 -

AutoNation Ford Wolfchase responded

Hi Grantrx, thank you so much for your positive comments about AutoNation Ford Wolfchase! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2023

Solves all my issues with a smile and competence! Always my place to go for service More

by Chriseyec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 21, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2023

My service agent, Britany was excellent, but after waiting several months rand having an appointment to get my recall repaired, they did not have the part to repair the recall, and now i have to wait More

by lcarrington
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Feb 21, 2023 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

Feb 21, 2023 -

lcarrington responded

There is nothing you can do until the part that I have been waiting on for months comes in. The part should have been ordered when I made the appointment to have the recalled part replaced, or I should have been notified that the part was not available when I was receiving all the notifications that reminded me I had an appointment to get the part replaced.

February 17, 2023

Great relationship with MATT H. my salesman. He was very informative, helped us through the sale and afterward with a few small items. All the employees were friendly, listened und More

by gepahecpac
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Harrison
Feb 21, 2023 -

AutoNation Ford Wolfchase responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 14, 2023

This dealership is my favorite. They always take great care of me, whether they are servicing my vehicle or selling me one. I’ve purchased four vehicles from them over the past few More

by Suze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary, Ann
Feb 18, 2023 -

AutoNation Ford Wolfchase responded

Hi Suze, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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