AutoNation Ford Wolfchase
Memphis, TN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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They send a service coupon with the price and big bold numbers and letters. When you get there and have the service they add shop fees. I think they misspelled screw in the customer make it 100% profit on numbers and letters. When you get there and have the service they add shop fees. I think they misspelled screw in the customer make it 100% profit on a xx charge. Whatever happened to earning customer loyalty by providing quality service and not charge near what used to be called “ the cost of doing business.” More
My appt was for a recall, the dealership was fast and efficient. They fixed the issue in what seemed like minutes. I waited on the pair and it did not take long. efficient. They fixed the issue in what seemed like minutes. I waited on the pair and it did not take long. More
I went in for an oil change and was charged $240. I understand things went up in price but it seems like AutoNation would give a discount for new customers or older customers. I understand things went up in price but it seems like AutoNation would give a discount for new customers or older customers. More
While taking vehicle in for oil change, it was damaged while at the dealership and had to have body work repair. AutoNation provided a complimentary vehicle during the 3 week repair time. Despite this acc while at the dealership and had to have body work repair. AutoNation provided a complimentary vehicle during the 3 week repair time. Despite this accident to the vehicle, we will continue to use AutoNation for our service needs. More
This was my best visit so far. When I arrived the service rep said that they are behind on repairs but he would squeeze me in if I could bring my truck back the next day. I did a When I arrived the service rep said that they are behind on repairs but he would squeeze me in if I could bring my truck back the next day. I did and was told when it would be ready. Work was completed and I received my truck the day that it was promised after parts were ordered. More
I've been going to this service dept. and dealership for over 30 yrs which tells you something. I have always been pleased, and Nick (service mgr) and Johnny (tech) always take good care and dealership for over 30 yrs which tells you something. I have always been pleased, and Nick (service mgr) and Johnny (tech) always take good care of me. The last few years they've had to deal with supply chain issues, parts availability, and other labor issues, but they have always found a way to make it work! More
My experience at Autonation Ford via HQ as my salesperson was awesome. I informed them of my time frame to process the paperwork and it was met. The finance team did a phenomenal job of explaining my optio was awesome. I informed them of my time frame to process the paperwork and it was met. The finance team did a phenomenal job of explaining my options. This is my third vehicle from this dealership and id the opportunity present itself I will return. More